Question about Canon imageRUNNER 2220i Grayscale Copier

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Imagerunner 2220i - Scan-to-email Configuration

I am not able to find the location to enter a mail server for the scan-to-email function on a Canon Imagerunner 2220i. I have the address book polulated with email addresses but where do I enter the mail server.

I check via HTTP interface as well as the local LCD control panel.

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Http to the machine and its under general settings can't think of exactly where off the top of my head

Posted on Nov 03, 2008

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I'm trying to figure out how to scan a document and send it to email using an IKON (Canon) imagerunner C3220 copier? Is this possible?


The following steps will allow you to send and receive E-mail: 1. Make sure you have all of your TCP/IP information set up (IP address, Subnet Mask, Gateway, DNS Server (if one), Host Name, and Domain name of your Domain) before you begin.
2. Enter into the Network Settings and Select E-mail/I-Fax.
3. If you are setting this up for SMTP (Simple Mail Transport Protocol) to send E-mail and I-Fax, enter the IP address or Fully Qualified Domain Name (FQDN) of your mail server in the SMTP Server section. For example: mail_server.organization.company.com. Then enter the email address that will be the default sender in the SMTP Address field.
4. If you use POP3 and want to receive e- imageRUNNER mail and I-Faxes, fill in the IP address or FQDN of your POP3 server and the account added for the imageRUNNER-iR. The password is optional and needs to be entered if set on the e-mail account of the imageRUNNER-iR. Set the POP interval (how often the machine will log in and check for mail).
5. Reboot the device.
* Note - AUTHENTICATION ISSUES -
-If the SMTP mail server requires authentication for sending email, enter Encryption/Authentication login information (SMTP authentication via a username and password).
- For the models that do not support SMTP authentication, the administrator will need to set up a SMTP Relay.

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How do I scan a document to send as an attachment via email on Canon ImageRunner 1023iF


First your company must have a e-mail server.Enter the server ip address in the smtp server address in the additional funcktion,system settings,network settings page untill you get the smtp server address.

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Canon imageRunner set up e-mail


This will be possible if there's a Send button ont he top line of the screen.

You should set up an email account on your emailserver. On the copier, as well as the Ipaddress, subnet and gateway addresses, set up the DNS server adress. Also in the network section on page 3/3 enter the email smtp server details.

This should now work after a reboot.

Please note I have found that within schools security can be tight so the system may be set to only send email from a computer. First port of call is the it dept.

Good luck

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Imagerunner 5020 scan to email


It can't identify the link and I suspect you've either had someone modify your server with new software updates, or there has been some network maintenance done that has moved, altered or deleted the server link. It doesn't seem to be a problem with the IR5020 if your other IO activity is unaffected.

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How to change the port number of canon imagerunner 3570 for scan n email


On the control panel select additional functions- system settings- network settings, then scroll down for e-mail settings. The port can be changed there. You can also type the IP address of the copier in internet explorer, and change it though that interface.

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Scanning and send to email


  1. Setup your mailserver IP address in the smtp server addres and asign a mail address in the same domain.
  2. Make sure sure your copier is register with a send kit that your obtain from the dealer.

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Canon 2200


Unfortunately the IR2200 cannot scan to email etc. It can only do pull scanning using the Canon Network Scangear Tool (google it and download from Canon website and read the manual).
The IR2200i however can scan to email using Universal Send.

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1 Answer

Scanning problems with canon imagerunner 5020i


if you are using the i send function check smtp server settings
scan to email etc.
if you are using old fashioned pull scanning check your network scangear setup

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How do you set up email on a networked canon ir4570


If your machine has universal send feature installed you will need the following items

email server address i.e mail.bellsouth.net (for bellsouth dsl customers)
you may also have internal mail server, ck with IT dept to see if applicable

whether your email server requires authentication or not if so you will need login and password so email will pass from machine to server then routed to destination

settings are available and easily programmed thru the RUI (remote user interface) by typing the IP address in your browser and click on add'l functions scroll down to bottom of the page and look on right column under email and ifax settings. There is the area to input settings.

Once that is set browse to address book to enter scan to email addresses.

All can be done from main control panel also.

Hope this helps, also on the "send" page is where you go to perform the scans not the "scanner" tab. That is also where you can change file formats from tiff, pdf, or jpeg.

Regards
TankMurdock

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2 Answers

Unable to send scanned document


What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?

751 cannot connect to server
7xx cannot connect ...
8xx could connect, but error...
801 bad user/pw or firewall
802 user/permissions
899 unknown if successful, may be normal

Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.

Ignore POP or recieve options as they are for IFAX.

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