Question about Printers & Copiers

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My computer and printer are both all plugged in and on my computer screen it says my printer is printing, but it isn't actually printing :S please help!!

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  • l1l1l1l1 Nov 03, 2008

    sorry forgot to say my printer is an epson stylus photo RX420



    thanks!!

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  • Printers & C... Master
  • 1,879 Answers

Reboot computer (leave printer disconnected)
Go to Printers and Faxes and locate the printer icon. Right-click on the icon and choose Cancel All Documents.

Turn off computer, re-connect the printer then turn on the computer

Posted on Nov 03, 2008

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Do you know how to print a test page from the printer itself? If you can do that and the page prints fine then we know it is not a problem with the printer and is more than likely something on the computer causing the problem. If the test page prints fine I would start by uninstalling the printer and downloading the most recent driver for your operating system and installing it once more with that driver. I would also check that the cable to the printer isn't pinched or cut anywhere.

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I have a document in the queue for printing that I have tried to delete as it is blocking other documents for printing. How do I delete it permanently? I have tried clicking on it in active printers and...


This is the simple way to get rid of your stuck document. Do not short cut.

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You can then Paste (Control-V) the image into a program such as Paint or Word.

Print Screen by itself does a full screen image capture.

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Hi! I'm getting the following message on my computer screen: Error Number : 306 A communication error has occurred. Make sure that the printer is plugged in, powered-on, and properly connected to your...


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Plug the cable into a different USB port.

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On your computer, if the printer option screen is up (depending on what kind of computer you have, a small screen might pop up to tell you the print progress), hit cancel or clear on any of the lines that say "Paper jam", if there are any.

The next time you print something, only put as many pieces of paper in the feed as you need to print. This should eliminate a lot of the chance of actually getting a paper jam.

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REINSTALL THE PRINTER DRIVER FROM DISC THAT CAME WITH YOUR PRINTER.

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Dell Printer will no longer communicate


RELOAD DRIVER FROM DISK THAT CAME WITH YOUR PRINTER.

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