Question about Fantom Titanium II (TFD500C16) 500 GB USB Hard Drive

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Data recovery from External HD

Hi George,
I read your solution for a problem with an external hd that didn't work. Maybe you can give me some advice. My 500G Fantom does not turn on. The warranty does not cover data recovery. Should I attempt to recover the data myself? I saw you mention that a hard drive case can cost 7-25 bucks, is this something I can do myself? Please advise, I really appreciate it! Matthew

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Matthew,
First thing you should do is remove the drive from enclosure and connect it direcly to the PC or via another USB enclosure.
If it still doesn't power up then most likely the PCB is dead. You can try to find another drive of the same model and swap the PCBs. But as far as I know often this doesn't work.
Here's some info about burnt PCB (in the beginning): http://datacent.com/datarecovery/hdd/western_digital/
Take care.

Posted on Nov 05, 2008

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Posted on Jan 02, 2017

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