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Bissel Healthy Home vac brush/roller is jammed, cannot be rotated

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  • ambersas Nov 06, 2008

    We knew it was jammed with something. The problem was we couldn't get at the necessary screws to remove the bottom plate so that we could remove the roller. We took it to a repairman.

  • Anonymous Mar 16, 2014

    Need to get at brush roller

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  • 63 Answers

You'll need to take the bottom plate off, remove the roller, remove the belt, and pull out whatever may be clogging the rollers on the side of the brush/roller.

Can you give us a model name for your vacuum? I can give you more details on how to remove the roller.
Usually a pair of needle nose pliers can help with this.
It happens when hair, carpet fibers, and other fun things get tied up and tangled around the sides.

Best Wishes

Posted on Nov 03, 2008

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Posted on Jan 02, 2017

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1 Answer

Bissel easy vac roller won't work


remove brush roll and clean any string, hair, or whatever from it. especially around the ends. you can also unscrew the ends and check for debris there also. when you put ends back on use a little wd40 to lube up the bearings. if that doesn't work replace brush and won't hurt to change belt

Feb 13, 2013 | Bissell Roller Brush 2037029 for Easy Vac...

1 Answer

Beater bar not turning


The number one cause of the "beater bar" (or brush roller) not rotating is a broken belt.

The number two cause of brushes not rotating is that something is jammed & wound around the roller, preventing it from rotating.

For the belt: If you remove the screws holding the bottom plate, you should see one (or maybe two) short, wide rubber belt(s) that goes around the roller.

If this is broken, it's easy to replace. They do break because of age and wear. One of the leading causes of breakage is when the roller gets something - a curtain cord, for example - wrapped around it. If you don't immediately shut off the vacuum & remove the cord, the belt will continue to try to turn the roller (which can't turn), and this generates a lot of heat in just a few seconds.


You can find belts at places like Sears, Home Depot, or your local vacuum shop.

For just the roller: Turn the vacuum over on its side and inspect the roller. Will it turn? Can you see something wound around it that's jamming it? While you here, take a minute and clean the roller... including using scissors or a knife to snip & remove wound hairs & threads. A clean and healthy roller will help to keep your belt happy!

Mar 03, 2011 | Cirrus CR99 Bagged Upright Vacuum

1 Answer

Our brush doesn't rotate anymore on our U5402-900 vacuum cleaner. What are common causes of this?


The number one cause of brushes not rotating is a broken belt. If you remove the four screws holding the bottom plate, you'll see a short, wide rubber belt that goes around the roller.

If this is broken, it's easy to replace. They do break because of age and wear. One of the leading causes of breakage is when the roller gets something - a curtain cord, for example - wrapped around it. If you don't immediately shut off the vacuum & remove the cord, the belt will continue to try to turn the roller (which can't turn), and this generates a lot of heat in just a few seconds.

The number two cause of brushes not rotating is, as suggested above, something jammed & wound around the roller. It's always a good idea to turn the vacuum over periodically and clean the roller... including using scissors or a knife to snip & remove wound hairs & threads. A clean and healthy roller will help to keep your belt happy!

Mar 03, 2011 | Hoover Vacuums

1 Answer

I ran over a shoelace and now the brush won't rotate. I have the healthy home bagless


Shoelace is probably lodged in the roller somewhere...you'll need to take the cover off as if you were changing the belt and look at the roller to see where the lace is and remove it ...if you don't remove it n try to run the lace out then you risk burning up a belt

Jan 22, 2011 | Bissell Healthy Home HEPA Bagless Upright...

1 Answer

Brushes stopped rotating


Needs a new drive belt. Find the screws holding the bottom panel onto the floor section of the vac. take out those screws and you should see the motor and the brushes and a broken belt underneath the panel. Check that the brushes spin freely. If not you may have something like hair or string or something jamming the brush. If so cut out the obstruction and then rotate the brushes again and look to see if they rotate evenly, without wobbling because in some vacs if the brushes become jammed and run like that for a while sometimes it wears out the bearings or bushings holding the brush in place and if they are worn you need to replace those as well or when you replace the belt and run the vac it wont take long to break the belt again.

Dec 07, 2010 | Bissell Healthy Home HEPA Bagless Upright...

3 Answers

We have power but the front brush does not turn?


Your belt is probably broken, stretched or worn. You can get a replacement belt here:

Bissell Healthy Home Replacement Belt

Nov 25, 2009 | Bissell Healthy Home HEPA Bagless Upright...

1 Answer

The brushes on my new healthy home vacuum wont rotate when the machine is turned on how do i access the belt location


If you turn the vacuum over so you can see the brush roll, there is a brush cover that is held on by (4) screws. Remove those screws and the base plate cover will come off. With the base plate cover off you can access the roller brush an belt. If you need a replacement belt you can get it here:

http://www.vacbelts.com/bissell-healthy-home-belt.htm

Oct 23, 2009 | Bissell 5770 Healthy Home Bagless Upright...

1 Answer

My brush is no longer working on my bissell healthy home vac. when i try to turn it on it makes a high pitched squealing sound. I'm pretty sure it needs a new belt but my husband is having trouble getting...


Hi,
According to Bissel, they should be standard phillips screws. Nowever - things change.
This is a general guide from Bissel for belt change -
BELT CHANGE _ CLICK HERE

Check your model number on that site for exact details.

If the screws are Torx (star) or other security screws, tool bits are available from Screwfix -
SECURITY SCREW BITS
That fit standard loose-bit screwdrivers.

Hope that solves your problem.
Thank you.

Sep 22, 2009 | Bissell Healthy Home HEPA Bagless Upright...

1 Answer

Replaced belts and brush roller will not rotate.


check to see if the spindle (small pencil-thin metal rod) is spinning where it projects from the motor. the belt wraps around this rod. if the rod is spinning when the vac is turned on your brush roller could be jammed. the bearing in the far sides of the brush roller frequently pick of long threads and hair and will stop the brush roller or the bearings sometimes overheat when worn and plastic will melt in this area causing stoppage.

Jul 10, 2009 | Hoover U6437-900 / U6439-900 Windtunnel...

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