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When i send e-mail, it is returned to me stating authentication is required to send mail as geoandjude@windstream.net

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When it asks you to enter a username and password, this is authentication. If it has never asked you that, you may have to remove and re-add your email account.

Depending on what program you're using, you might have to manually add your password to your account under Outgoing Messages. If you recently changed your password on your email address, you will have to do this.

Usually these settings can be found in "Accounts", "Account Settings", or something similar.

Posted on Nov 03, 2008

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WorkCenter M118 it stop sending scan over email. Insted of sending it print the NDR with error E11202


Solution : Make Sure the SMTP (Mail) Server is an Open Relay Server or Uses POP-Before-SMTP Authentication The mail server being used must be an Open Relay server or use POP before SMTP authentication. If the mail server being used requires SMTP authentication, the scan to e-mail process will fail. The WorkCentre is unable to access the mail server when SMTP authentication is required. Contact your Internet Service Provider (ISP) or System Administrator for additional information.
NOTE: The WorkCentre was designed to send e-mail through internal corporate mail servers. In most cases, if using your Internet Service Provider (ISP) mail server, the scan to e-mail process will fail because most ISP mail servers require SMTP authentication to send mail. Contact your ISP for additional information.

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The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'fkb@ameritech.net'. Subject '', Account: 'pop.attyahoo.com', Server:...


One problem is that the incoming (POP) mail server shown in the error message appears to be incorrect. The server address should be "pop.att.yahoo.com" (with a period between "att" and "yahoo"). The incorrect mail server address may interfere with authentication of the sender's email address, which is needed before the outgoing message is sent.

The "530 authentication" message indicates your outgoing (SMTP) server likely requires "server authentication". Also, the "Port 25" message indicates your email program is currently trying to send via Port 25, with no SSL; but Ameritech/Yahoo accounts appears to use Port 465 with SSL enabled.

See more on sever settings for "ameritech.net" users:
http://www.dslreports.com/faq/5535
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/61941/~/i886---at%26t,-bellsouth,-sbcglobal,-ameritech-email-settings

I would suggest you check the settings for your Ameritech email account in your email program. You may need to correct several settings. The steps to access account settings are somewhat different for various email programs (Outlook, Windows Live Mail, Thunderbird, etc.). You should be able to find guidance in the "help" section of your email program.

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1 Answer

I can recieve email but I cant send any email out


If you can successfully receive e?mail messages, but can't send messages, then Windows Mail is having problems connecting to the outgoing e?mail server that's used to send messages. These are likely possibilities:
  • If you've never been able to send e?mail successfully using Windows Mail, your e?mail account is probably not set up properly. First, follow the steps to verify your e?mail account information in the "I can't receive e?mail" section of this help topic. If you verify that your e?mail account information is entered properly, you might need to change your authentication settings so that when sending mail, you sign in using your e?mail user name and password. Check with your e?mail provider to see if it requires authentication for sending e?mail.
    To use authentication when sending e?mail
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then, under Outgoing Mail Server, select the My server requires authentication check box.
    5. If the account information that you use to send e?mail is not the same information that you use to receive messages, click Settings, click Log on using, and then enter the user name and password that you use to send e?mail.
  • Many Internet service providers (ISPs) require you to be directly connected to their network to use their outgoing e?mail servers. If you're using a mobile PC and connect to the Internet using a different ISP (such as when using a wireless connection in a hotel), you might be able to receive, but not send, e?mail. Some ISPs will allow you to send e?mail when connected to a different provider if you use authentication when sending. Follow the previous steps to use authentication when sending e?mail. If your ISP doesn't allow this, you'll need to find out the name of the outgoing mail server for the ISP you're currently using, and then change the settings in Windows Mail to use it.
    To change the outgoing mail server settings
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then enter the new mail server in the Outgoing Mail (SMTP) box.
    5. If the new outgoing mail server requires authentication, under Outgoing Mail Server, select the My server requires authentication check box.
    6. Click Settings, click Log on using, and then enter the user name and password for the outgoing mail server.

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1 Answer

Can receive but can't send email


I can receive but can't send mail using my POP mail client. Why? If you're able to receive but unable to send mail using your POP mail client (such as Outlook), please review the possible trouble areas below.
SMTP Server
In the fight against unsolicited commercial email (spam), some Internet service providers require their subscribers to send mail through the ISP's own SMTP servers. If you experience problems sending email, please contact your ISP to determine if it requires different SMTP server settings. You will need to use the ISP's SMTP server in place of Yahoo!'s SMTP server when configuring your POP mail client.
The following is a partial list of ISPs that require you to use their SMTP servers. If your ISP is among them, try replacing the Yahoo! SMTP server with the ISP server in your POP mail client settings, or consult the ISP's help files. (Learn more about configuring your client.) If your ISP does not appear in the list below, please contact your ISP directly for more information.
MSN smtp.email.msn.com NetZero smtp.netzero.net Verizon outgoing.verizon.net Earthlink/MindSpring Please visit its help pages AT&T Please visit its help pages Bell Sympatico Please visit its help pages SBC See below SBC Your SMTP settings will vary based on your account setup. Choose the SMTP setting that corresponds to the email address most like the one provided to you by your ISP.
you@ameritech.net smtp.ameritech.yahoo.com you@flash.net smtp.flash.yahoo.com you@nvbell.net smtp.nvbell.yahoo.com you@pacbell.net smtp.pacbell.yahoo.com you@prodigy.net smtp.prodigy.yahoo.com you@sbcglobal.net smtp.sbcglobal.yahoo.com you@snet.net smtp.snet.yahoo.com you@swbell.net smtp.swbell.yahoo.com you@wans.net smtp.wans.yahoo.com For more information about AT&T's SMTP requirements, please visit the AT&T help center or contact AT&T DSL support at 877-SBC-DSL5 (877-722-3755) or AT&T DIAL support at 866-SBC-DIAL (866-722-3425).
SMTP Port
If you have adjusted your SMTP server, and you're still experiencing a problem, you may need to use an alternate port. In an attempt to control spam, some Internet service providers now block port 25, which means you may need to use port 587 when sending email via Yahoo!'s SMTP server. Learn how to change ports.
Antivirus Protection
If you have Norton AntiVirus enabled on your computer, you may have to make configuration adjustments to use Outlook or Outlook Express. For more information, visit the Symantec web site.
Authentication
The Yahoo! SMTP server requires authentication. Learn more.

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1 Answer

Cannot connect to subscriber in China


Typically this error indicates that you are trying to send your Adhost email through Adhost’s mail server when you have not authenticated your email account to send mail. Our mail server authenticates you through your pop account. So when you check your email, our mail server authenticates your pop user and password, captures that IP that you are checking your email from, and adds that IP to our relay list. This list is flushed every 70 minutes. This means, if you try to send email after the relay list has been flushed and before you’ve attempted to check your email, you will receive this error.


How to fix the problem:

Fix #1 - reauthenticate on our server.

Remove any email from your Outbox. If you need to keep the message, you can move it to your 'Drafts' folder.
Click "Send/Receive". This will reauthenticate you.
Try resending the email.
Fix #2 - configure your email client to check for email before sending.

In Outlook, go to "Tools" and select "Email Accounts". Make sure "View or change existing e-mail accounts" is checked. Click Next.
Select your account from the list and click "Change".
Select "More Settings".
Select "Outgoing Server".
Check "My outgoing server (SMTP) requires authentication".
Select "Log on to incoming mail server before sending mail".
Click "OK", then "Next", then "Finish".

This will fix your problem
Or
Call Yahoo! Customer Service

USA: 1-866-562-7219 --- 1-800-318-0631
UK 020 7131 1000
Canada: 1-877-722 3755
Direct Number: 1-408-349-1572

Regards
manish

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2 Answers

When I tried to send email from Outlook, the Internet Service Provider replied -ERR [AUTH] invalid user/password. How can I correct this error?? My ISP is att.net. I have not found a solution on that...


This means that your user/password combination is wrong for that email server. So double check that you have the right password and user name entered for that account in Outlook. If you're 100% sure you have it right, then you might be using the wrong email/authentication server. If you continue to have problems and are located near Washington DC, feel free to contact me through my website.

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This may be due to the means of authentication being used -- by the STMP server you are sending to and/or the authentication options selected in your Entourage setup. Mail servers commonly establish restrictions based on authentication to restrict who can send mail through them as a means of preventing spam.

Cable companies for example, and possibly your campus network, often restrict the sending of Mail to those computers that have a local connection to their network based on the IP address they are using -- i.e. where you plugged in or which wireless adapter you are connected to. Alternatively, many others require your mail client to present your user name and password to authenticate... or possibly to authenticate only in those cases when you are not connected locally.

So... to get an iron clad answer, you need to find out from the Mail server administrators what type of authentication is required. This information is often listed on "help" web pages describing how to set up your mail client... or call them if you can. Alternatively, check your Entourage setup to see how it is contacting the server for outgoing mail. Try changing the authentication method to use Password authentication if it is not already. Ultimately, the mail administrator for your Mail server is likely your best help resource.

Hope this helps.

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I switched to att.net for incredimail and am unable to send e-mai


If you are using windows mail you need to modify you account settings for the new mail server. You need to know your user name and password for your account. You will also need the Incoming Mail(POP3) and Outgoing Mail(SMTP) and if the server requires authentication. You will get this information from AT&T. Once you obtain this info you can modify the current account or add a new one using under the tools tab then accounts.

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Go to Tools > Account Settings > Double click the account > More Settings > Outgoing Server > ‘Log on to incoming mail server before sending mail’.

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1 Answer

Cannnot send e-mail. 530 authentication required.


I think you are using POP/IMAP configuration and then is SMTP used for sending mail. Exchange is default configured to require authentication when using SMTP.

Jul 27, 2008 | Computers & Internet

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