Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Make terrible noise when you click the lever to lover the back to use

If you were to use the vacuum fully upright, it is fine. When you click the lever to lower the back so that you can push/pull it, it makes horrible loud noise.

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That means that your brush is locking up. Lay the vacuum on its front and tilt the foot back. Remove the sole plate and make sure nothing is blocking brush from spinning. Then make sure that the end caps of the brush are facing up or toward the back of the unit which ever way you look at it. If thats all fine there is something that is jamming your clutch.This is harder to remove and will probably need to be replaced. They are not that expensive as you can probably get it for 60 bucks.

Posted on Dec 08, 2008

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Posted on Jan 02, 2017

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Hi Diana,

I'm sorry to hear you're having difficulties with your DC14. The easiest way to identify the cause of the issue is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=626&product=DC14-ANIMAL_US

Following these steps should allow you to resolve the issue, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Kind regards,

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