How to get my handset phone working again. Last night it was working, but today "check tel line" is shown on the handset display. I have followed the directions in the Quick Guide for Quick troubleshooting, but have had no results. I have also called ATT and they will send a repair man to check the lines tomorrow. Could there be something wrong with this new phone. What other troubleshooting options do I have?
I believe the problem is not the handset phone but the telephone line because the phones were working for a brief period again last night. As I said, ATT is supposed to send a repair man out today to check the lines. If the repair man says the problem is not the telephone line, I may contact you again. Thanks/
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I assumed when you say all phones are operating means there's power and are charging.
1. There could be some phones that are loading the Tel line. Disconnect all phones and plug it one by one while checking the dial tone. If all phones gives busy tone, there coulb be a problem in the Trunk line or the Tel Company line.
2. There could be a short or resistance in the line. Check the connection in junction box between your house and the Tel Company cable.
3. If you have an analog Tel set, you can check the dial tone directly from Tel Company cable that comes in to your house.
I had to reboot our Shaw box three times last night before the phone started working again. Not sure what triggered the "check tel line" in the first place. My husband had just finished a phone call, I was going to make one right after him. The msg appeared as soon as he hung up. Interesting about your having a Uniden phone; it's the same brand as ours. This is the second time in a year that we've run into this problem. As for your old phone, is it analog? Reason I ask is, our rotary analog phone will work when the digital one doesn't.
Some Panasonic cordless phones come with up to five handsets each will need to be properly adjusted. You may need to set the main handset to synchronize with the base unit plugged into the telephone wall jack and assign special configuration numbers to the other handsets in order to properly identify each one within a specified location. One handset left in the turned on mode may make it impossible to place calls with the any of the other handsets. This will continue until either the battery dies or fails on the handset or the phone is switched off and replaced in its charger for charging again. Synchronize the main handset by pressing the MENU button on the handset, then pressing the down button IN order to select the number you wish to assign to that handset. Repeating this process if you have already done so will greatly decrease the level of errors experienced with panasonic phones MORE USEFUL INFORMATION FOR ALL YOUR ELECTRONICS When troubleshooting these units, there are always several variables to consider. First check to see what last occurred with the unit such as did the children play video games, did the electricity go out due to bad weather. You may see that there are many possibilities but let's focus on what occurred last to the unit. Once we determine what happened last, we may isolate the actual cause of the problem. The actual cause may be associated with projection issues, older versions (Picture tube), interference from devices located nearby, and even a radio turned on and located really close to your unit. This is normally known as electromagnetic interference to electronics and is very common with the error you have provided today. Please continue to look for anything EXTERNAL to the unit before looking at the internal components. I have been working on these a long time so feel free to follow up with me.
These phones are digital proprietary telephones which means that they only work on panasonic telephone systems and not on normal analog lines. If you have a panasonic system the correct way is to plug the line into the " To Main Unit ", the handset into " Handset/Headset" and a normal analog phone into " To Tel ". If the wiring on the line jack was not done digitally the phone will also not work