Question about ScanSoft PDF Create! 2 (M009AK0020) for PC

2 Answers

Program fails to start

Each time I start this application I receive the following message:
"Please run this program from the Administrator account so it can set up your license. Once the license is set up, you can run it from any account."

Posted by on

  • 1 more comment 
  • jbriggs Nov 03, 2008

    we have already tried this, no help. we have also tried to remove and reinstall also with no help

  • jbriggs Nov 07, 2008

    we have discovered that the issue with this application is with the licensing. it seems that something has changed permissions on the registry key used to hold the license files. changing this registry key permission back to full control has resolved the issue...thanks all

  • jbriggs Nov 07, 2008

    this sounds like a new problem and not really a 'solution' for this problem...thanks


2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Negotiating capabilities with the twain driver

Posted on Nov 07, 2008

  • Graham Murray Nov 07, 2008

    Problem when trying to scan an image the computer keeps giving me an error message "negotiating capabilities with the twain driver"


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 1,879 Answers

Log in to your computer as an Administrator in order for the Program to finish setting up the license.

After that you can log-in normally with your username.

Posted on Nov 03, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The application will not open in windows 10. Uninstalled it, removed folders& regkey entries.Installed clean version. Installation went fine. However the application it self will not open.

According to the software release notices, it wasn't until version 7.0d that they made it Windows 7 compatible. You aren't saying what OS you are migrating from, but it may be that you are running too old a version of the program. You could try one of two other options.
  1. Try running the program as an administrator. Right click on the program icon and select "run as administrator".
  2. Try running in compatibility mode for the OS you were using it with previously, right click on the program icon and select the "properties item". Then click on the compatibility tab and use the pulldown to select the OS to simulate the program for.
If they both fail to work, you may have to upgrade to a newer version. Many older applications stopped playing nice starting with Windows 8. Many of them actually worked if you loaded VISTA drivers and/or compatibility, but not all. Most Windows 7 and later software has no issues with Win10.

Oct 02, 2015 | Sony ACID Pro 7 for PC

1 Answer

I have an old Print Shop 6.0 OEM Special Edition I have been using forever. I have Vista premium It just quit. I uninstalled it but it won't reinstall. It says "product identification file is missing or...

The program must be installed in an Administrator account and must be run in compatibility mode.

To check if you are using an Administrator account use the following steps:

1. Click on Start, then Control Panel

2. Open user accounts then select your Account

3. If it says Administrator you are finished, if not continue to step 4

4. Select Change your Account type, then choose administrator.

5. Click Ok.

6. Reboot computer and install.

Once the install is complete, follow these steps to run in compatibility mode:

1. Right click on desktop shortcut, then select properties

2. Click Compatibility tab, then check the box that says Run this program in compatibility mode for:

3. It should default to Windows XP (Service pack 3). leave it there.

4. Click Ok.

This should resolve your issue. If it does not, either you have a bad install disc or you will need to perform a completely clean install of Print Shop, which is signficantly more involved.

Nov 20, 2013 | Computers & Internet

1 Answer

When iTunes 10.5.2 is started, PC running Vista 32 Bit, monitor screen resolution changes


Sounds like a compatibility issue. You want to ensure that iTunes is not set to run in compatibility mode. To check this please follow the steps listed below: Step 1. Exit out of iTunes.
Step 2. On the Windows Start Menu select Computer.
Step 3. Browse to the following location: C:\Program Files\iTunes.
Note: Windows 7 (64 bit) users browse to C:\Program Files (x86)\iTunes.
Step 4. Right-click on the iTunes application (iTunes or iTunes.exe) and select Properties.
Step 5. Next select the Compatibility tab.
Step 6. Ensure that the options Run this program in compatibility mode and Run this program as an administrator are not checked. If they are checked please deselect these options, then select Apply, and OK. You should now be able to open iTunes with out receiving the error message about iTunes running in compatibility mode.


Dec 30, 2011 | Computers & Internet

2 Answers

I installed ScanSnap on Windows 7 under the administrator account and it works successfully. The problem is with the other non-administrator account. The ScanSnap icon was not installed on the...

OK; after giving up on lousy tech support I got it working after doing the following (not sure if all required, but this is what I did)
1. Gave admin rights to C:\Program Files (x86)\PFU
2. Updated to latest ScanSnap Manager V5.0 L21
3, Copied C:\Users\<admin acct>\AppData\Roaming\PFU directory to C:\Users\All Users

Good luck...

Mar 21, 2010 | Fujitsu ScanSnap Manager

1 Answer

The program doesnot run, it shows this: Can't


Installation and execution of certain software require administrator account. If you have an account with limited privileges you should contact the computer administrator.

Hope it helps.

Aug 16, 2009 | Broderbund PrintMaster Gold 16 for PC

1 Answer

Pagemaker spell checking problem

Pagemaker 7 will not readily allow Spell checking under Windows 7. To do this you will need to run the Pagemaker application as the Administrator. This can either be by clicking on the right hand mouse botton (right handed persons) while the cursor is on the Pagemaker launch icon either on the desktop, Windows Start up menu or Application Program launch menu and then choosing to run the Application as Administrator. Pagemake launched like this will normally allow spell checking, without  the Pagemaker application will return distionary missing or does not support spelling.
Disabling account control in Windows 7 before running the Pagemaker, which I do not recommend also achieves this in Windows 7. All the above applies for Windows Vista too!

May 06, 2009 | Adobe PageMaker 7.0 for PC

6 Answers

Solution for adobe pagemaker 7.0 spell checking problem

For those running Windows Vista, you can enable spell checking in Pagemaker 7 by simply turning off the user account control. This control is what pops up every time you attempt to run a program windows Vista isn't familiar with, asking if you really want to run it.

To turn it off, go to Control Panal, select user accounts and forms, select User Account Control, and in the follow up screen delete the checkmark.

Of course, the account control is there to protect you against unauthorized running of spyware and such. Be sure you have good virus protection!

May 06, 2009 | Adobe PageMaker 7.0 for PC

1 Answer

Loaded Sibelius 5 OEM onto my new computer - won't open

Hi. Try the steps in this web page:
In particular:
If you go to the actual sibelius.exe file in C:/Program Files/Sibelius
Software/Sibelius 5 can you set Run as Administrator in

Mar 20, 2009 | Computers & Internet

1 Answer


If you are running windows Vista,Right click on the program that you want to open a select "RUN AS ADMINISTRATOR"

In Windows 2000 or XP provide a Secondary Logon service (also known as "run as") that lets you run programs as different users.

To use it, do one of the following:

Navigate to the program you wish to launch with different privileges. Click it once to select it, and then hold down the Shift key and right-click the program. You'll see a contextual menu from which you can select Run as... and then choose a different account.

From the Start menu, select Run, and enter the following command: runas /user:username cmd
Replace username with the name of the account you want to use. You can replace cmd with any command you'd like to run (if it contains spaces between characters, enclose it in double quotes). Click OK. When prompted, enter the password for the account you've chosen. This method will start a new command shell in a new session, from which you can launch programs.

Please rate this a fixya

Feb 03, 2009 | Corel AE CorelDRAW Graphics Suite 12 for...

1 Answer

Emedia guitar master not able to run after installation

Windows® Vista Error on launch:
“Director Player has stopped working” or “Macromedia Projector has stopped working” Most likely this problem is solved with the following steps:
  1. Click the “Start” menu and launch “Computer” from the right hand panel
  2. Navigate to the eMedia Guitar Master installation directory (typically this is inside your C: drive > “Program Files” folder)
  3. Navigate to the “Xtras” folder within your “eMedia Guitar Master” folder
  4. Delete the file called “SequenceXtra_1_9.x32”
Launch Guitar Master. It should open properly.
If the above solution fails to eliminate the problem, take the following additional steps:
  1. Click on the “Start” menu and navigate into the folder to the eMedia application.
  2. Right-click on the program icon and select “Properties.”
  3. In the box that pops up, select the “Compatibility” tab.
  4. Check the box “Disable visual themes.”
  5. If you can, check the box “Run this program as an administrator.”
  6. Click “Apply” and then click “OK.”
If you continue to experience problems with Vista, please make sure that your system is up to date. Download the latest updates for your operating system at Get the latest version of QuickTime at

Dec 29, 2008 | eMedia Music Corporation Guitar Songs Vol....

Not finding what you are looking for?
ScanSoft PDF Create! 2 (M009AK0020) for PC Logo

Related Topics:

452 people viewed this question

Ask a Question

Usually answered in minutes!

Top ScanSoft Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

5660 Answers


Level 3 Expert

98758 Answers

Are you a ScanSoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides