Question about ScanSoft PDF Create! 2 (M009AK0020) for PC

2 Answers

Program fails to start

Each time I start this application I receive the following message:
"Please run this program from the Administrator account so it can set up your license. Once the license is set up, you can run it from any account."

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  • 1 more comment 
  • jbriggs Nov 03, 2008

    we have already tried this, no help. we have also tried to remove and reinstall also with no help

  • jbriggs Nov 07, 2008

    we have discovered that the issue with this application is with the licensing. it seems that something has changed permissions on the registry key used to hold the license files. changing this registry key permission back to full control has resolved the issue...thanks all

  • jbriggs Nov 07, 2008

    this sounds like a new problem and not really a 'solution' for this problem...thanks



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Negotiating capabilities with the twain driver

Posted on Nov 07, 2008

  • Graham Murray Nov 07, 2008

    Problem when trying to scan an image the computer keeps giving me an error message "negotiating capabilities with the twain driver"


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Log in to your computer as an Administrator in order for the Program to finish setting up the license.

After that you can log-in normally with your username.

Posted on Nov 03, 2008



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If I have an admin account on my home network, why do I keep getting the message that an Admin account is required to run Linksys advisor?

Depending on the User Account control , You may be logged in as an administrator but not allowing administrative access to the program. Usually Right clicking on the application could reslut in a RUN AS administrator...That should allow you to run the advisor. By default Administrator or not, is you try and run something that requires an administrator access ( registry ) It will deny this default..

Jan 12, 2012 | Linksys WRT Computers & Internet


Software compatibility issues with Windows Vista

ISSUE- Software compatibility issues with Windows Vista
Fortunately, many applications still work fine under Windows Vista. However, there are some applications which are incompatible with Windows Vista because they are not able to handle the changes in Windows Vista compared to Windows XP. User Account Control is one of those changes to offer a better secured operating system. Sometimes, this problem is solved by (temporarily) disabling User Account Control (which can be done at the item User Accounts in the Control Panel). But for security reasons, deactivating UAC is not advised!
Run as administrator:
Does an application not function properly or does it show an error message every time it is used, try to run it with additional administrator rights! Because most compatibility issues are solved by running an application with additional administrator rights. By default, an application is not started with those additional rights, but this can be done manually by right clicking (the shortcut to) the application and to choose for Run as administrator. Those administrator rights can also be added by default by right clicking the shortcut to the application and to select Properties, tab Shortcut, button Advanced and to activate the option Run as administrator.
Limited permissions:
The issues concerning the limited permissions is related to the problem with the administrator rights. Without the permission to modify files in a certain location, an application is not able to save a file in this folder (as example, it is not possible to change or add files in the C:\Program Files without the permissions to do it). In most cases this problem can be solved by running an application with additional administrator rights. A better alternative is adding permissions to modify the concerning folder. This is done by right clicking the folder and to chose for Properties, tab Security, button Edit (or the button Advanced) and to activate the option Full control for the concerning user account.
Virtual Store: virtualization of files
In Windows Vista, many folders are secured, which makes it impossible for an application to make changes to the files in the folders. For example, the folder C:\Program Files is secured: only an application with additional administrator rights is able to modify the files! However, many older applications continuously try to store files in this folder, which should not be placed there. To solve this issue, Windows Vista uses virtualization of files (which are stored in the Virtual Store). The application is not aware of this virtualization, and thinks the files are stored on the prescribed location. Virtualization is done separately for every user account, the files are stored in C:\Users\loginname\AppData\Local\VirtualStore. Program Files is one of the folders in the Virtual Store, which contains the user specific settings for the applications. All users must change the settings of the virtualized applications separately. This is an advantage as well because the changes won't effect the other users.
Because of the virtualization, files are stored on multiple locations (every user account has it's own virtualization folder), which makes it hard to handle them (the incoming folder of the file sharing software eMule is a good example). If the virtualization is unwanted because the files (and settings) have to be applied to all user accounts? This can be realized by giving all user accounts permissions to fully control all the files in the folder which else will be virtualized. Right click the folder and chose for Properties, tab Security, select Users and set the permissions to Full Control. If this procedure is to much work, the application can be run as administrator as well. This is done automatically by right clicking the shortcut and to chose for Properties, tab Shortcut, button Advanced.
Compatibility issues with older software:
Windows Vista manages some things differently compared to previous Windows editions, which can result in compatibility issues for older software. Some of the compatibility issues are solved by running a program in the Windows XP compatibility mode. This is done with the tab Compatibility of the program shortcut Properties (available by right clicking the shortcut). The compatibility mode pretends the program it is running in an earlier Windows edition. Unfortunately, it is not always a solution to compatibility problems.

TIP: If an older program is still not functioning as it should be, a virtual environment of a previous Windows edition can be a definitive solution to the problem. Here fore, Microsoft's has created the tool Virtual PC (download: This software virtualizes a whole new computer on which a previous Windows version can be installed.
Which applications are compatible?
Although there are compatibility issues, there are many programs which work properly (with or without additional permissions) within Windows Vista. Microsoft investigated many programs and made a list of Windows Vista-compatible software which is devided in two categories: the software is certified for Vista or the software works with Vista. When the software is tested by Microsoft and placed in one of those categories, the vendor is allowed to label the software with the logo Certified for Windows Vista or Works with Windows Vista. The page gives a useful summation of (almost) Windows Vista compatible software. The combination of these sources must be sufficient to tell whether a program will work properly within Windows Vista.

on May 10, 2010 | Computers & Internet

1 Answer

When iTunes 10.5.2 is started, PC running Vista 32 Bit, monitor screen resolution changes


Sounds like a compatibility issue. You want to ensure that iTunes is not set to run in compatibility mode. To check this please follow the steps listed below: Step 1. Exit out of iTunes.
Step 2. On the Windows Start Menu select Computer.
Step 3. Browse to the following location: C:\Program Files\iTunes.
Note: Windows 7 (64 bit) users browse to C:\Program Files (x86)\iTunes.
Step 4. Right-click on the iTunes application (iTunes or iTunes.exe) and select Properties.
Step 5. Next select the Compatibility tab.
Step 6. Ensure that the options Run this program in compatibility mode and Run this program as an administrator are not checked. If they are checked please deselect these options, then select Apply, and OK. You should now be able to open iTunes with out receiving the error message about iTunes running in compatibility mode.


Dec 30, 2011 | Computers & Internet

2 Answers

C:\Program Files\Windows Live\Messenger\msnmsgr.exe The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.

Below are the easiest solution you could try.
1. Uninstall and re-install windows live
2. Update your computer with latest framework and windows updates
3. The cumbersome way below

  • clickStart
  • click All Programs, then Accessories
  • right click on the Command Promptoption,
  • on the drop down menu which appears, click on the Run as Administratoroption.
  • If you haven't disabled User Account Control (and you shouldn't!) you will be asked for authorization. Click the Continue button if you are the administrator or insert the administrator password.
  • In the Command Prompt window, type:sfc /scannow,
  • press Enter. You'll see "the system scan will begin".
  • This procedure do take some time and windows will repair/replace any corrupt/missing files. You will be asked to insert your Vista DVD when needed.

Jul 15, 2011 | Yahoo Messenger

1 Answer

Error 1904.Module C:\Program Files\Nokia\Nokia PC Suite6\BkMrk.dll failed to register. HRESULT -2147024770. Contact your support personnel. How to solve.

It happens when application failed to register into registry,
1)Log On into administrator account (OR)
2)Right click the application and run as administrator

Jul 04, 2011 | Computers & Internet

1 Answer

I keep getting this message when I attempt to play the game, "insufficient privileges: you must be an administrator when you run this application for the first time." How do I fix it?

If you are the computer administrator, try right-clicking on the game, then "Run as Administrator". If this works, then you can save yourself the hassle of doing this every time by doing this:

1) Right Click on Spellforce 2 and goto Properties. 2) click on Compatibility. 3) Click on Run this program as an Administrator.
If this doesn't work, you need to change your computer settings so that every program can be started with administrator privledges:

If you're trying to do this from a public place like a Library, this won't work.

Dec 26, 2010 | JoWood Productions SpellForce 2: Shadow...

1 Answer

Hi I am unable to use itunes on my computer. I installed and its asking to turn off the compatibity mode. And also I cannot view summary, photo etc tab on my iphone device.


First of all

1. Exit out of iTunes.

2. On the Windows Start Menu select Computer or My Computer Depending on the OS

3. Browse to the following location: C:\Program Files\iTunes.
Note: Windows 7 (64 bit)browse to C:\Program Files (x86)\iTunes.

4.Right-click on the iTunes application (iTunes or iTunes.exe) and select Properties.

5. Next select the Compatibility tab.

Ensure that the options Run this program in compatibility mode and Run this program as an administrator are not checked. If they are checked please deselect these options, then select Apply, and OK. You should now be able to open iTunes with out receiving the error message about iTunes running in compatibility mode.

This should fix your problem.Still if your facing the same problem after performing the following steps:-

7. Open the Registry Editor by selecting the Windows Start button, typing regedit into the search box or the run box depending which OS your using eg- xp,vista,7 and then pressing Enter.

Browse to the following location in the registry editor, HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers, and highlight the Layers folder.

9. Delete the entry for the iTunes application (iTunes or iTunes.exe).

10. Close registry editor and restart the computer

You should now be able to open iTunes without receiving the error message about iTunes running in compatibility mode.If not please reply

Thanks & Regards

LOnG LIvE tHe GeeKs!!!!!

Dec 09, 2010 | Computers & Internet

1 Answer

When i sign onto yahoo messenger it immediatly crashes any idea how to fix this. the following is the message i get. Problem signature: Problem Event Name: APPCRASH Application Name: YAHOOM~1.EXE...

Hi leatherne223,
  • Have you installed Additions to Yahoo Messenger?
  • If you did so, please remove them using Add/Remove Programs.
  • Have you added any Audibles or Smilies (yahoo or third party plugins)?
  • If you did so, please uninstall them.
  • Make sure your Hard Drive, RAM are in good condition.
  • ntdll is responsible for I/O functions, Threads, Sync, Timing, Messages etc. Works with Windows Kernel and performs low-level tasks (API stuff also). So it has to be a conflict with I/O function (Input Output) most probably - Network I/O. Often caused by components of some Software which call Kernel functions via ntdll. So make sure that your Internet connection and hardware are reliable and clear. Make sure your Documents and Settings/ %your account%/ Local Settings/ Temp is healthy and clean. Especially no malware should be there. Delete all the Temp files manually.
  • Make sure your Flash Player and IE works fine or else upgrade/update them.
  • If the problem persists, backup the Yahoo folder in Program Files.
  • Uninstall the program. Delete all the remaining files and folders in Program Files as well as Temp folder.
  • Re install it with Minimal Components.
  • Run it from a Separate User Account (Right click on the Program Shortcut and select Run As. Run as an Administrator if the current account is not the same. Or else use another Admin Account. Check whether it crash. If its not happening, its a problem with System Configurations related to your User profile.
  • User Profile is the Windows User Profile.
  • Run an Updated Anti Virus Suite a well.
  • Make sure that your Windows Updates have contain no errors. Check Windows Update Site regularly.
Hope this helps.
Feel free to contact again.
Please rate the answer as well.
Thanks for using Fixya!

Jul 22, 2010 | Yahoo Messenger

2 Answers

Can't edit registry on Vista 64 bit

Hi there. With Vista, even though you may have an administrator account, some actions require you to go through an "extra channel", so to speak. This is to add extra security to your system from outside interference.

What you should try:

Click on your Start Menu.
At the bottom, under All Programs, type regedit. Do NOT hit enter.
At the top, it should display the regedit program.
Right-click the regedit program and then select Run as Administrator.
It should now let you edit.

Let me know how it goes


Apr 16, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

Installing Message

dear patsie,
try the below steps,
1.Login as administrator in your account.
2.uninstall the office suite.restart the pc.
3.once again install the office suite by logging in as administrator. the custom option.(not typical)
5.there you can find some application listed below with a down that one at the top.
there you can find the 'program available on the harddisk'. then select ok and finish.

now run the program once on the administrator account itself.


Oct 03, 2008 | Microsoft Office 2007 Professional Plus...

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