Av 500 froze while updating firmware, power light on with adapter but doesnt not work.
This is a new unit with less than 6 hours of use.
I was trying to copy my tv show from unit to my computer (i assume that i should have been able to do this, but i kept getting an error message on PC that i didnt have enough storage. I went to archos.com to find suggestions or a fix to my problem. I saw there was an update for the firmware to .12 version, and since i was running .11 i figured i may as well update. I downloaded update to my pc, directions said to copy it to the data folder on the av500. Download went fine. I was in windows devise mode so i unplugged the usb, i restarted the av500, found update in the menue and then clicked on it. A blue bar appeared at the bottom of the screen, it appeared to have updated, but the screen froze at the blue bar. I let it sit for a few minutes while i tried to find the directions page again to see if i did something wrong, but i believe i followed the directions exactly. The screen did not change after at least 5+ minutes, i tried to power off the unit but it would not turn off. I unplugged the charger, tried again to turn it off, but still wouldnt turn off, the only other thing i figured i could do is take the battery off. (expecially since i keep hearing about defective batteries in several computers and the fire hazard they are) The unit doesnt power up or boot up (not sure of terms to use) If i plug in the adapter/charger, the green light comes on but it doesnt function, only a black screen. I have no clue of what i could have done wrong......... its new, only had it for 2 weeks, i didnt even get a chance to put music on it.. My feelings are hurt.. My husbands work bought this for him to use........ There is no reciept to return it/exchange it. and it was purchased with many others......... To much red tape to track down purchase order ect.......... I just want this thing to work...... Please help...........
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If you are using these DVRs over the air only, with 1.2.06 installed you have to run the G* Test in the 9012 menu, to get the digital data going, after removing power. That is why your clocks are --:--. I highly recommend that you update the firmware in both of these units to 1.2.21, to avoid having to mess with the G* Test.
2 months ago my R15-500 stopped working. The "Record"(yellow) light was dim on the front of the DVR and a lightly audible clicking noise could be heard from inside the DVR. So I searched the internet and found this FIXYA site. I disassembled the DVR as instructed and removed the power board. Sure enough the Capacitors were bulging on top. I replaced all of the capacitors on the power supply output, I think 6 altogether. I reassembled the unit and it worked great.
Check to make sure all of the configuration on the AV 500 are as they should be. If they are you are looking at a defective unit (might be hardware based) if it is I would suggest that is you do not have a background in electronics to take the unit to a repair shop. If you do have experience you will need the following items:
A schematic diagram of the AV 500
A Multimeter to measure the voltages at test points of the AV 500
An Oscilloscope to measure the signals and levels at test points of the AV 500
if you have these pieces of equipment then you will want to start your test at the dectector stage (this is where video and audio are separated from the IF which is derivied from the RF so if you have video and audio at this point you know the input RF-IF-detector stages are working.
Now based on your troubleshooting you inputted signal at the video processor by using the the video inputs, so from this I am going to take a stab at saying the problem more then likely would be located in the stages at and after the video processor stage (since in this case no signal may mean no video signal as opposed to no RF signal).
Not sure if this is a solution for you. I had a problem with the DC power input jack on the player going bad. The batteries would no longer charge. I bought an extra battery and a USB charger from ebay. Now I'm good for two battery cycles and it works again. Although it will never charge it's own batteries or work off of AC power it does still work.
Hi, my archos does the exact same thing, however, when I press on, it turns on, then I hear a "click" and it turns itself off. Only when I have the charger plug in does the archos logo continue to remain on the screen. Did you find out what our problem is?
I had this problem. I was mad. What I do now is not a "fix", it is a workaround. I hold the machine facing me, like I am watching it. I then twist it torsionally, top left corner away, bottom right corner toward me.
It's like there is a crack in the circuit board or something. That works.