I'm getting a "white screen" on my laptop after startup. Occasionally it starts up fine, but mostly after the initial Acer and Windows XP splashcreens, the screen goes a blank white. Sometimes when the laptop starts normally and I think all is well, it will also suddenly go white. Any ideas?
You have to open your laptop though. its the cable or wire from the LCD to the motherboard or graphics card. i think its because of the heat. just have to unplug it and plug it again for a few times.. or if you dont want to open up your laptop. there's another solution.first just power up your laptop and you may notice that although its pure while screen it is loading up its OS. after you think that it booted up all the way. snap close the lcd or press the lid button to make the laptop go stand-by. then when standing-by press any key to resume. the screen should go back to normal operation, if not wait a few minutes then close the lead again. and so so. thats what i do with my acer aspire 3640. i got bored so i open it up. so now its been okay so far. there ya go..
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If you start the laptop in safe mode, you should be able to uninstall acer edata security. It is not a necessary application ant this should solve the issue. To start the laptop in safe mode, start tapping the f8 key when you see the acer logo when you power the laptop on. You will get a black screen with white print offering you several startup modes. Choose 'safe mode' and boot into windows. If e-data security will not uninstall in safe mode (not all programs do) then you should either take it to a shop for repair, or back up your data (if you can boot into safe mode), and restore the laptop to factory original condition. To do this, press the alt and f10 keys together repeatedly right when you see the acer logo at power on. It make take a few tries to get the timing right on your key pressing, but this will initiate the routine that will restore the laptop to the original windows installation it shipped from the factory with. THIS WILL DESTROY ALL DATA ON THE C: DRIVE - MAKE SURE YOU HAVE BACKED UP ANY FILES YOU NEED TO AN EXTERNAL DRIVE BEFORE PROCEEDING. If you still have issues, then get back to me and I will help. Regards,
1) Bad windows installation. IF you ONLY see this problem during the time you work with windows and NEVER during bios boot up process it could be your Windows installation but I doubt it. It is most likely a hardware problem:
2 a) The hinges of your laptop are becoming bad and there is a short in the wires that carry the video signal up to the screen
factory recovery if the computer is booting to windows, then click start and open a folder named as 'acer' listed in ' all programs '.You will find the ' Acer e-recovery managent ' in that folder.You can open it and click allow for the user account controls.Please click 'restore ' for the next screen and the select the first option, 'completely restore to factory defaults '.Follow the on screen instruction to initiate the Recovery. The Alternate method for starting the Recovery on startup is using the combination of ALT+F10 ( some models its ALTgr ) on startup.Press and Hold down the ALT( Left hand of space ) and at the same time keep on tapping the F10 key till you get the message " Windows is loading files".Just follow the On screen Instructions to start the Recovery.
Actually some most related causes of the white screen problem are the one of the mention below.
1. Loose connection between the video cable and the LCD screen. 2. Defective LCD screen. 3. Defective motherboard
Have you noticed that in some cases the laptop screen may turn white
because of poor connection between the video cable and the LCD screen.
If you want to check this connection, you’ll have to take apart the
display panel because the connector is located on the back side of the
You just check the video cable connection first. Reconnecting the video cable may fix your problem. If reconnecting the video cable doesn’t help, most likely you have a problem either with the LCD screen or with the motherboard.
Most likely you still can use the laptop with an external monitor. Just connect the monitor to the VGA port on the back or side of your laptop and then switch the video output from internal to external mode.
When you turn on the laptop, it starts but the image on the screen is completely white right from the beginning.
On some laptops, in order to be able to use the external monitor, you have to connect it to the laptop and then restart the laptop so the external monitor is detected by the laptop.
The best way to find out witch one is causing the problem is testing the laptop with another working LCD screen. Without this test you’ll have to guess because as I mentioned before this could either bad motherboard or bad LCD screen.
You’ll have to disconnect the video cable from the LCD screen (connector 2) and the inverter board (connectors 3 and 1). After that you connect another working screen and test video.
For this purpose you use one of my test LCD screens. My test screen is cracked and because of that you see a wide white band in the center but it still works fine for this test.
The original screen is white but my test screen works normal (except the crack of course) and I can see the image. After this test I can tell that the problem must be related to the screen.