Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Icemaker makes ice, but doesn't dump it.

My icemaker has frozen ice in the icemaker but won't dump it into the dispenser. There is an infared sensor, which seems to be working. The dispenser is empty. What could cause this problem?

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If you have a steady blinking light when you open the door then the sensor is working. I these cases the problem is usually in a bad motor or thermostat in the icemaker. If you need I can give you instructions on how to change these parts.

Posted on Nov 03, 2008

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The icemaker gear is plastic and breaks very easily. I have had to replace mine twice. The tech comments were: "found icemaker gear broken, installed module kit and tested OK" The part number is :MOTOR-MODL 46 106 8201515 1.

Posted on Nov 08, 2008

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As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

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If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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