Question about SanDisk Sansa e250 MP3 Player

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Not leaving anytime soon...

My sansa e250 has a few problems but the only one I can't find an answer to is this; All my compatible music files have become corrupted on my sansa. I went to the source, and I found some corrupted files with no format on there. They had names like 'p'and 'ҰŸ۫۫'. I hadn't put them on there and they wont delete. Also there were also some files with similar names that I managed to delete 3 of. I can't view them and I'm pretty sure I shouldn't. My sansa has only been connected to my computer which it has a fantastic anti-virus ware so I don't think it's downloaded from my computer. Please help me!

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Re: Not leaving anytime soon...

Although you have excellent virus protection it is a virus. But there is a solution, if you go to you can download a program "stinger" it's free so don't worry. Run the program with your Sansa in MSC USB mode otherwise Stinger will not recognize the Sansa in a directory. Now, When You add Directories do not take off your C drive because your music files might have the virus this program removes them without removing your music files. PS: I also Defraged and formatted my Sansa, not sure if its neccessary.

Posted on Aug 02, 2007

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Music file not showing up.Unable to delete music.

Music file problem:
Your music might not be compatable with your MP3 player.
If you are using it with mac and windows.
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Direct link to the SMC download:
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There's a user guide, readable with adobe reader, for e200v2 series on next site:

Oct 17, 2009 | SanDisk Sansa e250 MP3 Player

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plug the mp3 in to the computer, there will be a box come up click on open file, leave that open, download you music from itunes or limewire they will go to my documents when finished find them there and brag them accross to the file for the mp3

Jun 11, 2009 | SanDisk Sansa e250 MP3 Player

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Jan 28, 2009 | SanDisk Sansa e250 MP3 Player

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Make a copy of one of the files, and try changing the extension to .mp3.

Apr 18, 2008 | SanDisk Sansa e250 MP3 Player

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Nov 13, 2007 | SanDisk Sansa e250 MP3 Player

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Empty folder

There may be possible reasons why your Sansa E250 would display an message on the LCD even when you've downloaded files to it: (1) The music file type is not supported by the player. Sansa players support only MP3 and WMA files. To determine what file type your have, right click on the file type and it should display the "properties" dialog box. Check if it is MP3 or WMA. For example, iTunes music files will not work with the player, nor will WAV or MIDI files. (2) Your music files are supported but the bit rate is not within the range that the player supports. Sansa players support MP3 files up to 128 KBPS and WMA files up to 64 KBPS. You may need to use a 3rd party music file editor to convert the files to a supported bit rate (3) You may have saved your music files in a folder and copied the folder to the player. Your Sansa E250 will not recognize folders. Either save them in the root directory or inside the "Music" folder -- your player's default folder for music files. Hope this info helps :)

Apr 12, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers


1) Make sure your MP3 player is connected to the computer 2) Go into 'My Computer' and find an Icon for the Sansa e250 3) Click it and you should see various files named 'MUSIC', 'PHOTOS', 'VIDEO' etc 4) Drag your video file into the 'VIDEO' file (only if it is compatible) If you have not converted the video file or it isn't a Quicktime Movie File (mov) then use the Sansa Media Converter, which can be found on the cd that comes in the box. I hope this helps.

Dec 27, 2006 | SanDisk Sansa e250 MP3 Player

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