Question about HP Scanjet 8250 Flatbed Scanner

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Vertical blue line from top to bottom

After scanning a vertical blue line appears on the copy. Please let me know how to fix this problem.

Thanks.

Lilian

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  • liliank Nov 07, 2008

    I paid $16 for an advice concerning the blue vertical line. I was told right away that my drivers did not work and to uninstall the program and install it back again and download new drivers. That was a bad advise. I took apart the feeder, cleaned it and the blue line was gone. I should have money back.

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I was told by one of you that the reason was bad drivers and to remove the software and reinstall it again. Bad advise. The blue line is a sign of dust. We cleaned the unit and the blue line dissapeared. I wasted $15.99 for bad service.

Posted on Nov 13, 2008

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