Question about Acer Computers & Internet
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When you have done all of that, restart your computer and try the above directions again (in the device manager). If you still don't have anything listed, your CD ROM drive may be defective. Now, if you have tried all of this and nothing has worked yet, as I said before, it could be a software problem. So, let's go ahead and explore that.
In the device manager listing, right click on the item that appears in the list and choose Properties. Look in the Device Status area and see if there an error (could be error code 19, 31, 32, 39 or 41). If this is the case, you won't be able to use the original software for your CD ROM drive, but you could do a search online for your drive's vendor and see if you can download the latest driver software for your particular CD ROM drive. This along with a restart of your computer can solve the problem.
Another thing that may help is the system restore feature that Windows XP offers. Read about system restore here before you go any further. A system restore can place your computer back to a time when it was working properly. If you can remember the last time you know your CD ROM drive was working right, do a restore for that date. This may solve your "missing drive" issue. With any luck, it will.
Posted on Nov 03, 2008
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Posted on Jan 02, 2017
Please check your device manager if the CD/DVD rom is not installed. Click on Start the right click on "My computer / Computer" then click on manage. Computer management window will pop up.Look for device manager. On the right side column look for CD/DVD, If the driver is not there you will need to install the driver.
Right click on one of the icon there then click on Scan for harware changes. Then restart your computer. If it doesn't work, we might need to get into the system registry.
keep me posted.
Posted on Oct 12, 2008
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