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My cd rom drive is missing from my computer - Acer PC Desktops

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HI SIR,
Its easy to solve this..

how to solve:

  • Make sure your CD ROM drive is properly connected to your computer.
  • Double click on your My Computer icon and click on "View system information" under the System Tasks area at the top left hand corner of the window.
  • Next, choose the Hardware tab and click on the Device Manager button.
  • look through the list for the DVD/CD ROM drives and click on the little plus sign ( + ) to expand it.
If one does, it means that your CD ROM device is connected and that it does have power. If nothing comes up, you may have some internal connection problems with the power and the ribbon cables. To check on this, shut down your computer, remove the two cables that go along with the connectors on the back of the drive and reset them firmly back in. Also, check on the ribbon cable and ensure that it is plugged tightly into the motherboard.

When you have done all of that, restart your computer and try the above directions again (in the device manager). If you still don't have anything listed, your CD ROM drive may be defective. Now, if you have tried all of this and nothing has worked yet, as I said before, it could be a software problem. So, let's go ahead and explore that.

In the device manager listing, right click on the item that appears in the list and choose Properties. Look in the Device Status area and see if there an error (could be error code 19, 31, 32, 39 or 41). If this is the case, you won't be able to use the original software for your CD ROM drive, but you could do a search online for your drive's vendor and see if you can download the latest driver software for your particular CD ROM drive. This along with a restart of your computer can solve the problem.

Another thing that may help is the system restore feature that Windows XP offers. Read about system restore here before you go any further. A system restore can place your computer back to a time when it was working properly. If you can remember the last time you know your CD ROM drive was working right, do a restore for that date. This may solve your "missing drive" issue. With any luck, it will.

thank you
vino

Posted on Nov 03, 2008

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jeff_olymp24
  • 84 Answers

SOURCE: DVD/CD-ROM DRIVES driver may be corrupted or missing. (Code 39)

Hi,

Please check your device manager if the CD/DVD rom is not installed. Click on Start the right click on "My computer / Computer" then click on manage. Computer management window will pop up.Look for device manager. On the right side column look for CD/DVD, If the driver is not there you will need to install the driver.

Right click on one of the icon there then click on Scan for harware changes. Then restart your computer. If it doesn't work, we might need to get into the system registry.

keep me posted.

Jeff

Posted on Oct 12, 2008

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Hi everyone, I was installing windows xp sp3 on my compaq desktop computer through my hard drive because my computer doesn't recognise cd roms, So I can't install through cd drives. It installed to...


Hi
Have you tried to go into your cmos settings and enable the settings to detect your cd rom
You should be able to use a external cd rom connected through your USB port to load and re-install windows and your drivers if you have the motherboard cd.
The problem is your limited in your options to work from the hard drive but a disk also gives you the option to repair the filing system and replace missing files.


The problem with installing windows on one pc and it not working on another pc is the motherboards are not compatible, and the configuration has to be similar or the same so the hard drive can boot up and communicate between the hardware and software.


Your options are use a CD rom, change your MB or google your problem and hope someone else was able to resolve this issue.



Cheers

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Tip

NTLDR is missing?


A missing NTLDR is a common start up error that can appear on the screen while booting a computer running a Windows operating system. This error may occur due to number of reasons.

NTLDR is short for Windows 'NT LoaDeR'. It's entirely involved in the loading of the operating system.

Many times this error is caused when the computer is attempting to boot from a non-bootable floppy disk/hard drive that contains no operating system or CD-ROM drive. Firstly what you've got to to is press the Delete key multiple times as your computer boots up until it displays the BIOS screen. Then you will need to find the boot disk priority setting. Make sure this is set to your drive that has Windows on it (as priority 1) and not the CD-ROM drive/stiffy drive or empty hard drive. You can set the CD-ROM/DVD-Rom drive to priority 2 if you like.

Once you have checked that and have set it to your master/primary hard drive (the one that you've installed Windows onto), save and exit the BIOS and on reboot your system should boot into Windows normally.

If you only have one hard drive and the boot disk priority 1 is set to it and you still get this message, then it means that your NTLDR is either corrupted or missing. In the BIOS you will need to change boot disk priority 1 to your CD/DVD drive. Once this is done save and exit the BIOS.
As the PC reboots insert your Windows install disk and let it load.

Hit [R] when prompted if you need to repair system files and then [C] at the 'Welcome to Setup' screen to start the Recovery Console. This will let you copy NTLDR from the CD to C:\

If this fails then you will need to install a fresh copy of Windows on your system. All is not lost though as you can still save your data that is trapped on the NTLDR missing hard drive. If you are not quite seasoned with computers and electronics then this is the job for a PC technition. Simply take your PC down to your local Computer store and explain your situation (Don't forget to take your original Microsoft Windows with you). They will back up your data, re-install Windows and the put all your data back on for you.

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1 Answer

My computer starts on black screen... drive 1 not found: serial ATA, SATA-2.. strike the F1 to continue, F2 to run.. if i press F1 it says NTLDR is missing what di i do? I have the operating sys. disk..


  • Insert the Windows XP CD-ROM into the CD drive, and then restart the computer.
  • Click to select any options that are required to start the computer from the CD drive if you are prompted.
  • When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  • Press 1 (One) to select windows XP and then hit enter.
  • When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
  • At the command prompt, start typing

COPY D:\i386\ntldr C:\ (Considering that D is your CD Rom Drive)
COPY D:\i386\ntdetect C:\ (a file that may also be missing)


Then rebuild the boot configuration boot.ini file by
Attrib -H -R -S C:\boot.ini (if not found skip the next line)
DEL C:\boot.ini
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Missing NTLDR message, cd does not start ,have no floppy, this is a 503gr. F8 does display but does not continue to selected item, get black screen. Does a processor cause this failure?? Have original...


Your CD is not starting as it is not configured for first boot device. I am not sure on which function should be used to get to Boot Menu however you may want to try using either F2 or F12. Then its all about changing the Boot device fromHard Drive to CD. Once Changed follow the steps mentioned below,

  • Insert the Windows XP CD-ROM into the CD drive, and then restart the computer.
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  • When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
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  • When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
  • At the command prompt, start typing

COPY D:\i386\ntldr C:\ (Considering that D is your CD Rom Drive)
COPY D:\i386\ntdetect C:\ (a file that may also be missing)


Then rebuild the boot configuration boot.ini file by
Attrib -H -R -S C:\boot.ini (if not found skip the next line)
DEL C:\boot.ini
BootCfg /Rebuild


Once all these steps are completed make to change the boot device to hard drive from CD rom.

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Missing dvd/cd rom drive on my computer eitheron


If you are using xp, Try google (Dail-a-FIX) the program will reset all your windows system to normal, good program for XP.

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If you are attempting to install Windows XP and are receiving this error message as the computer is booting verify that your computer BIOS has the proper boot settings. For example, if you are attempting to run the install from the CD-ROM make sure the CD-ROM is the first boot device, and not the hard disk drive.
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If you put in a new hard drive to replace your older smaller one you need to reinstall Windows on that new 40GB drive or it just won't work. If you have some PC Tech friends they should be able to move the data which is tricky or help you out.

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DVD/CD-ROM DRIVES driver may be corrupted or missing. (Code 39)


To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
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  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


Another possible CD/DVD issue you may want to investigate

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