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Paper puller evry time I press the paper feed the paper starts to crumble, and does not feed right . And now the button doesn't even work you know the paper feed button what should I do?

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Check to see if there is anything in the paper path right where it is jamming

Posted on Nov 04, 2008

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Paper is being pulled in on the right side and getting crumbled


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Apr 26, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Paper not loading


Most of the Lexmark printers (including the Z- and X- series) pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.

If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):

Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).

Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print the self test page.

Please follow the steps given below to perform the self-test:

1. Turn the power to the printer off by pressing the “Power” button once.
2. Press and hold the “Start” button and the “Power” button.
3. Once the screen will display “Mfg Menu Enabled” release both buttons.
4. Press the “Mode” button 3 times. All of the indicator lights will go out and the screen will display “LCD Button Test.”
5. Press the “Up” arrow button two times. The screen will display “Single Test Page”.
6. Press the “Start” button once.
7. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridge installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without the cartridge installed, run the self-test again with only a color cartridge installed. If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 10, 2009 | Printers & Copiers

1 Answer

Paper feed jams


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 08, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

Paper


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 08, 2009 | Printers & Copiers

1 Answer

Error msg: Paper tray empty or jam, when there is not


Clean The Paper Feed Rollers Using The Unit's Operation Panel Ifthe paper feed roller is dirty, paper is not fed properly because thepaper feed roller slips. Cleaning the paper feed roller could resolvethe paper feeding problem. Please follow the instructions below toclean the Paper Feed Rollers directly from the unit. Caution:Since the cleaning process wears down the paper feed roller, performthis procedure only when necessary and no more than three (3) times.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.

  3. Press the <Menu> button.

  4. Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.


    Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.


  5. Use the right / left cursor button to select [Maintenance] and the press the <OK> button.

  6. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.
c170285.jpg
  1. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  2. Tocheck if the rollers are clean, load a sheet of Letter-sized plainpaper in the same paper source you selected in step 2, and press the<Open> button.

  3. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.
12981ef.jpg
Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)


Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.

Cassette

5e7b1b8.jpg


Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Sourcesetting in the printer driver. If the option is not set to 'Paper FeedSwitch', paper will feed from the source selected in the driver.

Nov 27, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

On a Canon MP 460 printer, the paper will not feed in straight causing constant paper jams.


If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the printer is powered on and remove any paper from the Auto Sheet Feeder (ASF).

  2. Press the <Menu> button.

    mp460_copymenu.gif

  3. Use the right / left cursor button to select [Maintenance/settings], then press <OK>.

    mp460_maintenancesettings.gif

  4. Use the right / left cursor button to select [Maintenance], then press <OK>.

  5. Perform the paper feed roller cleaning three times.
    1. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    2. When prompted to start roller cleaning, use the up / down cursor button to select [Yes], then press <OK>. (The paper feed roller cleaning starts.)

  6. Check if the paper feed roller cleaning procedure resolved the issue.
    1. Load a sheet of letter-sized plain paper in the ASF and open the paper output tray.
    2. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    3. Use the up / down cursor button to select [Yes], then press the OK button. (Paper will be fed.)

  7. If paper is not fed properly, repeat step 6 up to three times.

Oct 21, 2008 | Printers & Copiers

1 Answer

Canon PIXMA MP600 printer - paper feed


Issue: Paper feeds skewed
Solution: Clean The Paper Feed Rollers Using The Operation Panel - MP600

Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for here additional information.

  3. Press the <HOME> (A) button.

    mp600_home_scroll.jpg

  4. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Settings], then press the <OK> button.

  5. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Maintenance], then press <OK>.

  6. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.

    mp600_rollercleaning.jpg

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2.

  9. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.

    mp600_rollercleaning.jpg

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)

    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif
The above illustration shows a PIXMA MP500

Cassette

mp_500_cassette_feed_switch_led.jpg
The above illustration shows a PIXMA MP500

Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click here to return to step 2

May 31, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Won't take paper


Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.

  3. Press the <Menu> button.

  4. Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.


    Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.


  5. Use the right / left cursor button to select [Maintenance] and the press the <OK> button.

  6. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2, and press the <Open> button.

  9. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)


    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif

Cassette

mp_500_cassette_feed_switch_led.jpg


Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click to return to step 2 above.

Mar 30, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Paper jam, paper not feeding


you might want to figure out how the paper flows through the printer. Sets of rollers move the paper up, down, down, and up check from where the paper starts in and around to where it ends it might just be one piece of paper crumbled up very small somewhere lodged in the rollers.

-Daniel.

Nov 19, 2007 | Printers & Copiers

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