Question about Sony Playstation 3 (PS3) Console

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Playstation 3 In the past year to the day, I have gone thru 2 ps3's. Both systems would reach a point where it could not longer read and recognize a disk being played. This includes all dvd's along with video games. I just dont understand what the issue is with it.

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  • marcolynette Nov 03, 2008

    Please help

  • ALDERSONB Nov 03, 2008

    MY PS3 NO LONGER ACCEPTS ANY DISC OF ANY KIND. I HAVE UPDATED IT AND STILL NOTHING. I LOST MY RECEIPT BUT BOUGHT IT IN JANUARY. WHATS UP?

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  • 488 Answers

Yes i had the same problem and its to do with a faulty bluray lens..the solution is to contact sony if the ps3 is in the warranty period..hope u get urs running soon!!

Posted on Nov 03, 2008

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My playstation 3 does not recognize the PS3 disc's anymore but does still read the PS2 disc's. Is the Bluray going out? Can i buy just that part to fix it?


Hi,

The answer to your question is a definite Yes.


This is a very common problem with the PS3 and is most often caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.


The symptoms you describe are quite typical of a failure of the Bluray laser whilst the other laser is still functioning to read DVDs and PS2 discs.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa

Dec 31, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Do not read the disc


Hello,

The problem is that the lens of your ps3 is either dirty or weak that it can no longer read any disc, i advice that you get a lens cleaner to clean the lens of your game, if after cleaning, problem persist, replace the lens on your ps3 so that your ps3 can continue to function as it use to function before.

Replace the lens on your ps3 and you will see that it will start reading discs.
You can also try the below procedure,

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System.

Take care.

Jul 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont read discs its an 80 gig non backward compatible


You will have to get the laser replaced before it can ready any discs again. We can help you with this. It's $110.00 and that includes a 90 day full coverage warranty and free round trip shipping through FedEx. Contact us today if you have any questions.

Toll Free: 888-389-3038
Email: support@wiredextreme.com
Website: http://www.wiredextreme.com

Apr 29, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 not reading discs


No your lazer is broken this is a sony repair

Apr 14, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

It turns on but will no longer read discs.


Hello,

You can also try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as
well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with
your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

If after trying the above options and it still does not solve the problem, then maybe the lens is weak and that's why it cannot read any disc.

But if your problem is not still solved, then maybe you should call sony for further assistance.

I wish you good luck.

Mar 28, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Games wont play on my ps3


you either have a dirty laser, or a laser that has completely gone out. check with sony to see if your unit is still under warranty at this site: https://service1.us.playstation.com/rma.htm?_flowExecutionKey=_c42AAD4C5-D9D7-3A33-625E-9DA8C64771EB_k52930EA4-D8DC-F2F8-7A3D-01F2E5C1A8BA


if your unit is no longer under warranty, we'd be glad to clean/replace the laser. all of our repairs come with a 90 day warranty that covers the whole console, not just what we fix. we also offer extended warranties for up to 4 years at an additional cost.

you can contact us at 214-222-5788 or support@wiredextreme.com

Jan 07, 2010 | Sony PlayStation 3 40GB System

1 Answer

Ps3 disk read error


Hello,

This problem has something to do with your PS3's lens. It may have gone bad too. This happened to me too and I brought my PS3 to sony. The culprit was bad lens.

I hope this helps. Have a nice day.

- HotRatchet

Dec 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3


There is a problem with your blu-ray drive.

It's a three part laser ( cd / dvd / blu-ray)

Lucky for you only the dvd portion has gone out. For most people it's the opposite, blu-ray.

You can try looking at some of my pasts posts on how to fix this problem. I'm no longer allowed to point you to my blogsite which has detailed explanations, tips, etc.

Hope this info helps.

Nov 01, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 wont load games or movies


i had same problem. ps3 was reading and then not reading discs off and on. finally it totally went out and would no longer read any type of disc. it would still play demos and get on web etc but wouldn't read any type of disc. u need to call sony's 1 800 # and they will repair it for free if u have a proof of purchase under a year if no i heard they charge around 150. if u purchased it from a gamestop and u don't have ur receipt u can call them and have them fax it to sony cause they take ur info when u buy one from there

Aug 04, 2008 | Sony Playstation 3 (PS3) Console

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