a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello, Yes there may be a problem with the flex cable of the LCD, if you know how to open your phone try changing and replacing new flex cable. but be careul not to damage the flex cable, but if you are not familiar in opening the phone let the technician do that or you, Go to Motorola service center.
The LCD flex connector is very sensitive. 4/5 of the RAZR screens I see go out are due to a loose flex connection. It's super easy to fix it. Take off the battery door. There are two T6 screws. Take them out and pop off the bottom of the phone. There are two flex cables: one for the keypad, the other for the screen. Connect the flat cable (screen cable) first. Then connect the bent (keypad) cable. Put back together. Voila.
well pop the back off ,remove the battery.then there are 2 screws that hold the modem in place.remove them and very carefully pry the modem off.there are 2 plastic tabs near the bottom of the phone 1 on each side.careful or they will break.`then there are 4 screws on each side of the screen,when opened..they are under little rubber pucks.remove them and separate the 2 half's..Unplug the flex cable from the screen and carefully remove the screen and camera assembly.be carefully not to tear off the flex cables that hold the 3 buttons on the screen in..then if you'll turn the phone back over.where the battery goes in on the hinge .you'll see another screw.remove that and flip the phone over again.carefully pop the chrome hinge pin out.then you'll be able to separate the 2 half's.then there are 6 little metal tabs that hold the keyboard in place.pry them up and carefully remove the keyboard and flex cable.careful around the hinge,where the flex cable runs threw. now moving on to the modem, on the bottom you'll see 2 little plastic tabs carefully open them and remove the brass retaining wire and the modem will then come out..get your new covers and reverse this process and you'll be good to go.
You can buy a new phone.....but I had the same exact problem with my motorola v3 phone. Every now and then both screens would work for a while and then turn completely black or sometimes white. Most of the time black. The keypads would light, I could make and receive phone calls, but I couldn't see anything on either screen. I moved all my contacts to the sim card and I got a new phone thru an upgrade with my company. But I was still determined to get the V3 to work again! I brought the phone to a few cell phone repairs shops and I was told that the connectors from the flex cable inside the phone sometimes get loose. Make sure they are tightly plugged in. If that doesn't help then the flex cable needs to be replaced. Some of these repair shops wanted up to $65.00 to replace the flex cable! I could replace the phone for much less than $65.00! So I decided to go to ebay and type in Motorola V3 Flex cable......hundreds of places came up that sell this flex cable. I found a place in my area and ordered one. It cost me $5.00 and I got it within 2 days! I looked online on how to install the flex cable and everything from how to disassemble the phone to installing the new flex cable and reassembling the phone was right there! I followed the instructions and I installed the new flex cable and the phone is as good as new!!! Both screens are working and I didn't loose any pictures or contacts from the phone!
All it cost me was $5.00 and about an hour of time! It even came with free shipping! Go to google and type in Motorola v3 black screen and look thru the solutions. Some of them will explain how to disassembe the phone and replace the flex cable with detailed pictures! You can buy the torque screw drivers at Home Depot or on ebay! Good Luck!
you may have a faulty phone ...needs to be returned...the flex cable in the screen is damaged or loose.does the screen come on at all? if it does that means your screen flex cable is faulty and if it doesn't your main flex cable is loose maybe from a fall or water damage.This needs to be handled by a qualified service tech. to get to the main flex cable the screen cover would have to be removed via the four screws located under the 4 rubber stubs on the main inner screen.You need to have a t6 otr a t4 screw driver to remove the cover.the main flex cable pops right off but the ear piece flex cable is a little more difficult.thanks ! sam !
Your flex cable has most likely gone bad. If the phone is under 1 yr. old I would suggest have it repaired by a warranty repair facility. If you are going to try replacing yourself let me know, I will try to help w/ disassembly. Good luck.
I would personally suggest going to ebay. They carry many replacement parts for cell phones such as the Flex cable that you need, and are quite inexpensive as well. I guess figuring out how to install it is the tricky part. Good Luck!!!!