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I Have set up my window mail vista, when I send a mail I get repeated notice that my server has not replied, do I want to wait another 60 seconds. I have used port 465&995 for incoming and outgoing mail and pop.tolls.sky.com & smtp.tools.sky.com for incoming and outgoing mail. Could you please advise

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  • 13,433 Answers

Can you tell me who is your email provider so we can check the settings? add a comment. Thanks

Posted on Nov 03, 2008

  • Ekse Nov 03, 2008

    First enable pop in your account then


    Configure your email program:

    1. Open Windows Mail - the wizard will pop up if it's your first time using it; if not, simply click Tools, then Accounts, then Add.
    2. Enter your name. 
    3. Enter your complete Sky Email address. 
    4. Enter the following information in the Incoming mail (POP3, IMAP or HTTP) server: field:
     ·  POP3 - pop.tools.sky.com
     ·  IMAP - imap.tools.sky.com

    5. Enter the following information in the Outgoing mail server (SMTP):smtp.tools.sky.com
    6. Tick Outgoing server requires authentication
    7. Enter your full Sky Email address and password. 
    8. Click through (the tick box is optional), then click Finish.
    9. Select Tools, then Accounts, then either POP3 account or IMAP account depending on which server type you chose earlier.
    10. Select Properties followed by Advanced.
    11. Enter given port numbers as detailed below:
     ·  Incoming server must be either 995 for POP3 or 993 for IMAP and must use SSL encryption.
     ·  Outgoing server can use 465, SSL encryption.

    12. Tick both secure connection boxes and click Apply
    13. Click Close.

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