Question about Samsung SCX 4521F All-In-One Laser Printer

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Error readout-document feeder jammed but nothin in the feeder

Same as subj.

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  • Coach11 Mar 25, 2009

    Document Jam sensor won't go off, can't do anything. Problem is in upper adf.

  • Coach11 Mar 25, 2009

    Document Jam sensor won't go out. Can't do anything. Problem is in upper adf.



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  • Samsung Master
  • 4,338 Answers

Open the ADF by lifting the small cover. Check that there isn't any paper stuck in the rollers. Then check that the spring loaded paddle that closes the paper sensor when paper travels in, is working. It may be stuck in the down position.Just push it down, you should here a click, the release it . Make sure it pops back up.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 13, 2008

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PIXMA MX330 Error message "Document in


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The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
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We keep getting the message that the document feeder is jammed but there is nothing in there and as soon as you put even one piece of paper in the error message pops up. Is there an easy fix?


Hey, if you're getting the Jam at Document feeder error even though there is no paper jam. First try turning the machine off and back on, if the problem continues you most likely need to replace the DADF assembly (document feeder) part# 004K07270. The part is a little expensive, but you can buy it as an exchange for your bad one from iteminc.com to save you money. Replacing the part is pretty simple, here is a video that shows you how.
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What does document in ADF mean


Hello, Thanks for using Fixya today.
ADF is auto document feeder, used to feed a document into a scanner or printer. The error is associated when there is a document or paper jam at the document feeder, or paper trail.
This would happen mostly on scanners and all in one printers after witch a document is left in the feeder or there was a paper jam occurrence. We hope this answers your questions today?
Please contact us again if you still have a issue, or need help with anything else.
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Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

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Paper jams


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I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

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get rid of that hp piece o crust. demand your money back.

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One way to unjam that would be to take a stiffer plastic or manila folder and insert it slowly into the document feeder and the slowly push it through the feeder until you dislodge the jammed document out of the bottom of the feeder.
That is a common practice in removing jams in the feeder.

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There maybe a small piece of paper stuck within the feed path check this as it is all sensors so the machine is giving a reading that there is a jam or place a original on the feeder and press the copy button as you may of had a jam and the machine is asking for the original to pass through it again.

I suggest the first one though
Thanks J

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