Question about M-Audio MobilePre (US41401) Audio Input

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Hardware issue Can't seem to get the device recognized by computer (have tried both laptop and desktop with Win XP SP2). Have uninstalled and re-installed drivers and get it going. Under device manager I have an exclamation point and it says The Device Cannot Start (Code 10). Have tried another USB cable and can't get it to work. Both cables do, however, power up the device.

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SOURCE: i have driver installed but every time i plug in

Just what the message means- USB devices should draw only 200ma or so. My guess is that the M-Audio device has a shorted capacitor inside and that causes high current draw. It needs to be serviced or replaced.

Posted on Apr 23, 2010

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Software asks to connect hardware

Please download the latest drivers from their website at

Please follow the below steps and this should provide a resolution.
1. Unplug the USB2TVTUNER from the PC
2. Uninstall the following from Add/Remove Programs
a) USB Video/Audio Device Driver
b) Windows Media Tools 4.0
c) XTV2.0
Extract the file downloaded to your Desktop, make sure you remove any cds from your drive.
3. Restart the computer (leave the USB2TVTUNER unplugged)
4. Install USB2TVTUNER\Windows.32bit\AP Software\setup.exe from the folder you downloaded. This will install three separate programs, please install all of them.
5. Restart the computer (leave the USB2TVTUNER unplugged)
6. Install USB2TVTUNER\Windows.32bit\Driver\Setup.exe from the folder you downloaded.
7. Restart the computer (leave the USB2TVTUNER unplugged)
8. After the computer is 100% loaded into Windows, plug the USB2TVTUNER in. It should self install itself.


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