Question about Lexmark X4270 All-In-One InkJet Printer

5 Answers

Dial Tone - Lexmark X4270

I'm setting up this new unit. First step is to wire to phone line and connect power supply. After doing this I lifted the phone to check for a dial tone. That part was fine, but on hanging up, it does not break phone connection and I soon get the "If you want to make a call, please hang up" message from the phone company. Only way to cut connection is to unplug phone wire from the phone jack. Can this unit be saved?

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  • Anonymous Dec 28, 2007

    it won't hang up

  • annleddspa Feb 29, 2008

    what should i do when I see the words: error 1203, we cannot receive fax.

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Ive had this printer in storage for a while and want to use it again. problem is that i dont know what parts to use. i really only need it for the printer right now and i have the ubp hooked up. do i need to connect the phone line to use the printer?

Posted on Mar 03, 2008

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I had the same problem & i realized that the phone headset was plugged in to the wrong jack.The handset plugs in to the jack on the side.

Posted on Sep 03, 2007

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There is usually more than one phone plug one for the hand set if yours has this and one for the phone line. And one for something else possibly another phone. Make sure you are plugged into the right one. Then you will have to program it with your phone number and set settings to your taste or need. This can help you to clear up your problem. I did the same thing on mine. Play with it alittle bit and you will get the hang of it.

Posted on Aug 07, 2007

1.Chech the Receiver cable It should properly inseted or not? 2.Reset settings(Choose Factory Settings only)

Posted on Apr 04, 2007

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The user manual for this device suggests a few things on faxing. http://www.lexmark.com/publications/pdfs/4200/eng/frameset.html 1) Use the On Hook Dial options. 2) Try using *9* on the number pad to disconnect.

Posted on Sep 29, 2006

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Related Questions:

1 Answer

Fax will not work--no dial tone--copier works ok/phone line is ok


Make sure your phone line for the fax is correctly plugged into the Line Port of the printer and not the EXT port. For a more comprehensive guide on how to setup the Lexmark X4270 for faxing, please refer to the Lexmark X4200 Series User's Guide.
The user's guide also contains some fax troubleshooting steps for your reference.
If you still need assistance, please contact Lexmark Technical Support Center.

Aug 24, 2011 | Lexmark X4270 All-in-One Multifunction...

2 Answers

How do you set up lexmark x4850 printer to send fax (do I plug a phone line in)


You have to use a fone line to send a FAX out of a printer, make sure the line has a dial tone on it first.

Jul 06, 2011 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Fax wont' go through. Plugged phone jack into phone line and when I try to fax it doesn't connect. Any suggestions? Thanks


Can you receive any faxes. Run a Fax Test from the Tools menu. Is the problem with only one fax receipient? (Check the phone number and make sure they are set to receive. I have dealt with one fax receipient where the call-waiting service caught the fax call.)

Does the Fax see a dial tone? If there is no dial tone, use a single line phone (corded) to listen for a dial tone at that jack. If there is no dial tone, check the incoming service for a dial tone. (If you have no dial tone at all, contact your service provider.) Try a new phone cable (2-wire RJ-11) Try calling the number from another phone line with the single line phone attached. If the phone doesn't ring with a new cable, check your wiring and then contact your provider. Is the signal analog or digital (the all-in-one is designed for digital)?

Go back through the fax settings and set it as directed in Step 2 here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458259&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3643612 . You need the fax error reporting setting.

Disconnect any items that are plugged into the 2-Ext port.

Try reinitializing the unit. Unplug the power cord with the unit on. Make sure that the phone cord is fully seated in the 1-Line port. Then reconnect the power cord.

Try resetting the all-in-one, this may require 2 people. With the printer on, unplug the power cord and wait at least 20 seconds. Press and hold # and 3 while plugging in the power cord. Release the buttons after the unit starts up.

If none of these steps help the unit may need service.

Cindy Wells

Jun 27, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

CAN NOT GET FAXES? I DO HAVE DIAL TONE IT IS ON


Here are some things you can try, hopefully one will help.
  1. Check for a phone connection in the correct input jack. Some printers with fax capability have more than one phone jack so you can hook up an answering machine or another phone “downstream” from the printer. Consult your instruction manual to determine the right connection for your printer.
  2. Ensure that you are running on an analog line. IP phones can not run most Faxes, even if you get a dial tone. Also in a corperate setting ensure that you are not on a digital line.
  3. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. If you have other faxes on the same line as this one, ensure that the "Rings to Answer" setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. Same goes for your answering machines. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.


Oct 02, 2009 | Lexmark X4270 All-In-One InkJet Printer

3 Answers

No dial tone on my Lexmark X4270


There are two outlets in the back where you plug in your phone line. I had the same problem when I
was plugged into the far left plug (as you are facing the front of the all in one). I switched to the other
outlet and it worked fine. But still once in a while it seems to loosen up and I have to push it back in
farther. Today I got a dialtone but could not send a fax. I got a dialtone but still wouldn't send. So I
checked the outlet and sure enough, it was just loose enough to prevent the machine from registering
the fax number, but connected enough to get a dialtone.....go figure. Good luck

Apr 10, 2009 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

Can't receive or send fax on my lexmark X4270


In this case first we need to chk whether there is any dial tone on ur fax machine for that u need to Hit the Options button till u find an option saying On Hook Dial now hit select and it should give u a dial tone if it doesnt check the Phone Line Connections........... If it gives u a dial tone........... Unplug the Power Supply from the Printer........ Press and hold the Stop/Clear button and while holding the Stop/Clear button insert the Power Supply back to the Printer........ It will say clearing and then display a page where u need to Selct ur Country and the other details........ and as soon as this is done u can send and recieve faxes....... Thanku

Jan 12, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Phone volume


In this case this machine doesnt have an exact way to increase the Dial Tone Volume...... We can try clearing NV RAM on the Printer........ Unplug the Power Supply from the printer....... Press and hold the Stop/Clear button on the Printer and Plug in the Power Supply while holding the Stop/Clear button it should say clearing on the screen at that point u can go ahead and release the Stop/Clear button.......... Now the Printer will ask for the Date Time and Country Language......... Set everything up...... Now hear the Dial tone.......... It should work Fine......... Good Luck...........

Jan 12, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Problems with lexmark 1270 sending fax


See if you are getting a dial tone from the phone.
-> If you can't, check the line.
-> If you can get a dial tone and successfully call out. Make sure you are not running on a digital phone system, IP phones, using DSL, etc. Fax machines have problems on digital lines and many either won't work without a line scrubber or work intermittantly.

Jul 13, 2008 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Failing to connect with phone line...


Have u connected the handset to the side below the hand cradle. & the line coming frm the wall should be connected to the line in on the printer & not the Extn. If its connected to the line in on the back of the printer,u should get a dial tone. U can also place a paper in the scanner & then press the option under fax till u get on hook dial.. that should also give u a dial tone.

Jun 26, 2008 | Lexmark X4270 All-In-One InkJet Printer

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