Recently, I haven't been able to listen to songs on the player properly without maneuvering the headphone's jack into some weird position. Because of whatever's wrong with the audio port, the player can't charge properly and the batteries are pretty much dead. I contacted the manufacturer about getting it repaired and I was told that they would need a copy of my receipt when I send it in. This is where I have a problem. I got it for Christmas as a gift and being the "not saving receipts of important purchases" person she is has thrown it out. I don't know when but RCA won't touch it without that piece of paper.
What I want to know is it possible for me to repair it myself or can I send it to a 3rd party to repair it for me?
I had the same problem. my m4002a wouldn't charge or anything. So I decided to take it apart to see what I could see. There are four solder points on the headphone/charge jack that are soldered to the ic main board. Two of my solder points were cracked, so I just melted the solder and bingo it works fine now. I added a bit of highstrength hot glue to the port so it wouldn't move anymore. That seems to have done the trick. I am guessing by maneuvering your headphone jack you are actually causing the solder points to make contact with the ic board. Of course you may not have the exact problem I had but it could be worth a shot.
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Mine mp3 works but when i connect it to my computer it says conected but it wont chargew
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