Question about Epson Stylus 680 InkJet Color Printer

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Epson CX 5400 won't recognize off brand magenta cartridge

The red light with error message says "magenta ink cartridge error" and says to replace the cartridge. This happened when I replaced all 3 color cartridges with off brand cartridges so they should all be full. I have been using off brand for 2 years with no problem. Should I try to replace the magenta and assume it's just faulty? Don't have one on hand now.
Thanks for any advice you guys can give me.

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  • marethere Nov 06, 2008

    Helpful, thanks but guess what? Since I first posted my question to you, thought I'd give it one more try so I removed the cartridge and gave it a little shake with nozzle pointed down. A drop of ink came out and (gulp!) I put it back in, fingers crossed that ink wouldn't leak and ruin my printer.

    Yea, it worked!!! :-)



    Thanks julieict for posting an answer so fast. I love this site and will use it again and tell my friends.

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Yes replace the possibly faulty cartridge as some just don't work. If you take it back to where you bought it from they may replace it with annother one free of charge?

Hope this helps....

Posted on Nov 03, 2008

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