Question about Epson Aculaser C1100 Printer

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Replace Photoconductor I keep gettin a message to replace photoconductor / Worn Photoconductor. I dont know how to replace it or even where it is, Can someone help. Also when i am printing i get a black line down the middle of the page.

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  • sentinal Nov 20, 2008

    i keep getting the message replace photoconductor but i never took it out

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Cheaper to get a new chip for the drum on ebay, last I say was $15.00. I did this myself and it took about 2 minutes and was very easy. Worth saving $250+!

Posted on Sep 04, 2009

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There are several "doors" on the C1100. You need to open the door on the top. You will see an orange handle on top of the photoconductor, to lift it out. You can't lift it out, until you've pulled the orange handle on the far right up first. You then need to buy a new photoconductor - these are £150 - £180 ish. There are cheaper solutions, such as just replacing the "killer chip", which tells the printer how many sheets you've printed, but in my experience, the replacement chips soon become faulty, and render the printer useless. I know it sounds a lot of money to replace the photoconductor, but you need to do a lot of printing before it's time to replace it.

Posted on Nov 21, 2008

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Yes saved me a fortune by replacnig the chip. I got 2 cycles from my drum and at $21.30 from these guys it was a bargain...

http://www.tonerangel.us/Epson_C1100N_Photoconductor_Drum_Reset_Chip-details.aspx

Posted on Feb 22, 2009

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I have a C1100, and recently had the same replace photoconductor message. I couldn't afford £170 for a new thing (phoned Epson, they seemed more keen to sell me a complete new printer) so I bought one of the chips from a UK company, Zinetic, (about £20) and so far it has done the job. It resets the photoconductor unit apparently because there is a time limit as well as a real limit to their lifespan. OK the photoconductors don't last forever ... you will have to decide if you can live with that black stripe for a bit longer with a reset chip, or fork out £170.

Posted on Nov 29, 2008

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I am looking into the reset chip which you can find in ebay.
The cost of the new chip is around $15 dollars

That will make the msg dissapear.

I do not want to buy a $200+ unit.... :(

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1 Answer

Clearing message after "replace photoconductor kit" message came on


To reset the photoconductor page count:
  1. Turn off the printer.
  2. While the printer is off, press and hold the Select (pattlnk_1262005_1956-enus20772_selectbuttonicon_t64x_en_us.gif) and Return (pattlnk_1262005_1950-enus21096_returnbuttonicon_e340e342_en_us.gif) buttons on the operator panel.

    pattlnk_1262005_208-enus21096_oppanelbuttons1_e340e342_en_us.gif

  3. While keeping both buttons held down, turn the printer back on. Keep holding down both buttons until the printer screen displays Performing Self Test or CONFIG MENU.
  4. Release the buttons when you see either of these messages.
  5. If Reset PC Cnt does not then appear on the screen, press the left or right menu button until it does.

    pattlnk_1262005_2017-enus21096_oppanelbuttons2_e340e342_en_us.gif
  6. Press the Select button once. The message Resetting PC Cnt Value should briefly appear on the screen, indicating that the photoconductor page count has been reset.
  7. When the display shows CONFIG MENU again, power off the printer.
  8. Wait five or more seconds and then power the printer back on. NOTE: Do not hold any buttons down when powering on the printer during this step.

    The photoconductor page count should now be reset. At this point, it is recommended that you print a menu settings page to confirm this. Do the following:
    1. With the printer at the Ready status, press the left or right Menu button until UTILITIES MENU appears on the screen.
    2. With UTILITIES MENU on the screen, press the Select button once. A new menu should appear.
    3. If Print Menus is not displayed on the second line of the screen, press the left or right menu button until Print Menus appears.
    4. Press the Select button once. The message Printing Menu Settings should appear on the screen and the printer will print out one to three pages of printer settings.
    5. Look for a heading labeled Cartridge Information on one of the menu settings pages.
    6. Under Cartridge Information, look for the word Photoconductor. Confirm that the level of the photoconductor says OK or is close to 100%.
    7. If the photoconductor is still reading low, try printing 10 - 20 more pages.
    8. Print the menu settings page(s) once more. Confirm that the photoconductor level is now at OK or close to 100%.
    9. If the photoconductor continues to give a low reading, repeat this entire procedure again from the beginning to reset the counter once more.
    10. If the photoconductor reading is still low after two attempts to reset the counter, the printer may require service.

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Solution to epson c1100 error message


Turn printer off and remove photoconductor unit, close covers and turn printer back on without photoconductor, error will appear that you need to install photoconductor, install photoconductor and wait til it calibrates, if same error appears photoconductor is a consumable part you will have to replace it then.

Pls dnt 4get to rate solution. TY

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