Question about Ascaso Dream Espresso Machine

4 Answers

No steam on the Dream

I am not getting enough steam pressure. The wand has been cleaned, descalled etc. what else can I do?

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  • 2 more comments 
  • debi5 Nov 03, 2008

    The steam comes out of the connection where the wand moves. There is an "o" ring there but it appears to be ok. There are two of those and I dont know where they both go. One came off when I took the wand off.

  • debi5 Nov 03, 2008

    The settings are correct. Ascaso Dream M.F You did not answer the o ring issue.

  • debi5 Nov 03, 2008

    If I put the o ring where it seems it should go it blocks the hole so please advise where it should be. Plus, is there a service center in MN that I can taske this to, or give me some tips to take it apart.

  • debi5 Nov 03, 2008

    At least you gave me a place to go to for the answers. Thank you

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4 Answers

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  • Ascaso Master
  • 19,396 Answers

Check that the steam wand is not obstructed.

Perform a complete self cleaning procedure (see manual).

If there is still not enough pressure there are to possible reasons:

The heating element is defective, and in htis case the brew will also be weaker than normal.
There is a leak on the steam lines, in this case the machine must be take apart and steam hoses, joints and gaskets inspected.

Posted on Nov 03, 2008

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  • Master
  • 6,966 Answers

Hi,

Initially, pls check for steam leaks. This model has been known to have issues with leaks preventing it from reaching the correct pressure/temperature. Since the leak could be visually checked, it would be a matter of determining at what point/component would the steam be coming out other than designated point. Often, it would be a joint with a rubber seal or a tubing entry point.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 03, 2008

  • Louie  Role
    Louie Role Nov 03, 2008

    Both o-rings would go to the same tubing. In some versions, there would be an indentation or groove for the o-ring to slip into. Due to the high pressure developed, the double o-ring was used.

  • Louie  Role
    Louie Role Nov 03, 2008

    If for some reasons the o-rings or rubber seals would be blocking the port openings, then it is either:


    • the rubber has expanded;

    • the seat where the o-ring goes has still some build-up.
    Due to manufacturer's security, the service manuals are restricted. Offhand, your best bet would be to consult Ascaso USA contacts. Pls click here.

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  • Master
  • 1,011 Answers

Dear,

did u check the flow of water correctly or not...
plz check and tell me

regards,

Posted on Nov 03, 2008

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  • Master
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What is the xact model..?

check and be sure that you have loaded the right amount of water on the unit. and the correct settings has been made.

Posted on Nov 03, 2008

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6ya6ya
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Posted on Jan 02, 2017

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Hi Mike,
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Try descaling the machine 1st before you do any thing else.

1.Try removing the steam tip, if you don't get steam with tip removed, try removing wand, if you don't get steam then the steam pin may be blocked.

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Can't give specific instructions without knowing which model it is. If it is a super automatic such as the Titanium, you put it into descale mode and then follow the prompts on the display.

If you have a semi automatic such as a Classic or Coffee or Carezza etc. you simply mix the dezcal with warm water in the reservoir and run the pump a little to spurt a few ounces of water out the brew group - and some out the steam wand. Then stop the pump and let it sit for a few minutes - and then start the pump and spurt a little more out the brew group and the steam wand - and so on for about 20 minutes or so until the tank is empty. You get the best results if you let the solution sit in the boiler for a few minutes (maybe 5) between each time you run a few ounces out. After you've emptied the reservoir, rinse the reservoir really well and fill it with clean water and run the whole tank of water through the group and the steam wand (mostly through the group head). I like to rinse a few tanks full just so it is really rinsed well - but one or two tanks is supposed to be enough.

If your machine is a Titanium or Platinum, the readout will tell you what to do - they usually only spurt descaler out the steam wand and not out the brew spout since all the brew parts are plastic and don't need to be descaled. And the steam wand routes the descaler through both boilers so you get all the important parts that way. It'll keep cycling you through opening the steam valve and then waiting 5 minutes and then opening it again - until the tank is run empty (so you may want to mix up the dezcal using less than a full tank (more concentrated) - otherwise it'll take a long time to finish. The dezcal package will recommend how much warm water to use for a package.

The titanium will prompt you through the rinse cycle too - just clean out the tank after you've run all the dezcal through the system - rinse the tank really well and then fill it with clean water and let the machine do the rinse cycle - it will run the entire tank until it is empty. Then you will want to refill the tank with clean water and run a few blank shots - make sure the water from a blank shot is tasting like pure water and doesn't have a citric acid (lemon juice) taste to it - if it tastes like citric acid then you still need to rinse more. The citric acid is not harmful to you - but it will make the coffee taste a bit funny and the milk will foam up funny when you steam it.

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Steam problem


If the milk scalds, you're getting it hot enough. It sounds like you're not incorporating enough air into the milk when frothing.
Make sure that the holes in the tip of the steam wand are clear. Soak in water for 5-10 min. and wipe with a cloth (no abrasives) and clear the holes with a paper clip end. Blow the wand out nice and hard.
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Good luck!

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