Question about Ascaso Dream Espresso Machine

4 Answers

No steam on the Dream

I am not getting enough steam pressure. The wand has been cleaned, descalled etc. what else can I do?

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  • 2 more comments 
  • debi5 Nov 03, 2008

    The steam comes out of the connection where the wand moves. There is an "o" ring there but it appears to be ok. There are two of those and I dont know where they both go. One came off when I took the wand off.

  • debi5 Nov 03, 2008

    The settings are correct. Ascaso Dream M.F You did not answer the o ring issue.

  • debi5 Nov 03, 2008

    If I put the o ring where it seems it should go it blocks the hole so please advise where it should be. Plus, is there a service center in MN that I can taske this to, or give me some tips to take it apart.

  • debi5 Nov 03, 2008

    At least you gave me a place to go to for the answers. Thank you

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4 Answers

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  • Ascaso Master
  • 19,396 Answers

Check that the steam wand is not obstructed.

Perform a complete self cleaning procedure (see manual).

If there is still not enough pressure there are to possible reasons:

The heating element is defective, and in htis case the brew will also be weaker than normal.
There is a leak on the steam lines, in this case the machine must be take apart and steam hoses, joints and gaskets inspected.

Posted on Nov 03, 2008

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  • Master
  • 6,966 Answers

Hi,

Initially, pls check for steam leaks. This model has been known to have issues with leaks preventing it from reaching the correct pressure/temperature. Since the leak could be visually checked, it would be a matter of determining at what point/component would the steam be coming out other than designated point. Often, it would be a joint with a rubber seal or a tubing entry point.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 03, 2008

  • Louie  Role
    Louie Role Nov 03, 2008

    Both o-rings would go to the same tubing. In some versions, there would be an indentation or groove for the o-ring to slip into. Due to the high pressure developed, the double o-ring was used.

  • Louie  Role
    Louie Role Nov 03, 2008

    If for some reasons the o-rings or rubber seals would be blocking the port openings, then it is either:


    • the rubber has expanded;

    • the seat where the o-ring goes has still some build-up.
    Due to manufacturer's security, the service manuals are restricted. Offhand, your best bet would be to consult Ascaso USA contacts. Pls click here.

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  • Master
  • 1,011 Answers

Dear,

did u check the flow of water correctly or not...
plz check and tell me

regards,

Posted on Nov 03, 2008

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  • Master
  • 3,614 Answers

What is the xact model..?

check and be sure that you have loaded the right amount of water on the unit. and the correct settings has been made.

Posted on Nov 03, 2008

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SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM
1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.)
2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes.
4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand.
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SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM
1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle).
2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear.
4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
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Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent.
1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results).
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1 Answer

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If you have a semi automatic such as a Classic or Coffee or Carezza etc. you simply mix the dezcal with warm water in the reservoir and run the pump a little to spurt a few ounces of water out the brew group - and some out the steam wand. Then stop the pump and let it sit for a few minutes - and then start the pump and spurt a little more out the brew group and the steam wand - and so on for about 20 minutes or so until the tank is empty. You get the best results if you let the solution sit in the boiler for a few minutes (maybe 5) between each time you run a few ounces out. After you've emptied the reservoir, rinse the reservoir really well and fill it with clean water and run the whole tank of water through the group and the steam wand (mostly through the group head). I like to rinse a few tanks full just so it is really rinsed well - but one or two tanks is supposed to be enough.

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