Question about Lexmark X85 All-In-One InkJet Printer

1 Answer

Printer thinks there's no paper...but there is!

Not sure if this has anything to do with my problem, but recently I got a new ink cartridge - not a refill, but the kind recommended. I've had the printer for years with no problems, but shortly after replacing the cartridge I started getting an error message to add paper and press Select (this didn't happen until I'd used the new cartridge a couple times). I have to push the paper down in the tray to get the printer to take it, but the printer grabs all the paper at once when I do that unless I feed in one sheet at a time. Sometimes when I push Select, nothing happens at all and the display on the printer goes blank. Now today when I pushed the paper in, I got a message to clear the paper jam and hit the Power button - when I did that, it cancelled what I was trying to print. Help!

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,035 Answers

Turn the printer off and open the access cover.
Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.

If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Mar 27, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have ink in my printer but when i hit print it wont print anything out, just a blank sheet of paper


Hi,
If you didn't used your inkjet printer for a long time the most common problem is that the nozzles of the cartridges are clogged with ink, so no ink can go down to the paper and that's why you see a blank sheet of paper. The other option is that you think you have ink in the cartridges but in fact it was finished.
I suggest you to replace the cartridges.
Hope this helps
Alex

Sep 12, 2011 | Lexmark X2670 All-In-One Printer

1 Answer

All 8 new ink cartridges, new MT tank, nothing prints. it goes thru the motions of rinting, but no little to no ink is on paper, less and less ink each subsequent print. Most recent print has a hint of...


take your ink cartridge out from your printer. you can see at the ink carriage there are little pipes where the ink usually flow from cartridge. If head cleaning and power cleaning does not work, then try to clean those pipes by using 96% alcohol fluids and **** the pipes using something.

Sep 12, 2009 | Epson Stylus Pro 4800 InkJet Printer

1 Answer

Epson NX400 works but will not print any ink on the paper


did you remember to pull the tape off the print head before you installed the new cartridge?

May 28, 2009 | Epson Stylus NX400 InkJet Printer

2 Answers

Prints everything blank


Check the print cartridge. Open the printers top cover and find release lever for the ink cartridge. Lift out the cartridge and check the jets (copper coloered foil with holes) for blockage. New cartridges have a piece of tape over the jets which must be removed before installing. If blocked with dried ink, dab gently with paper towel and rubbing alcohol. Dry by dabbing on paper towel. Other things to check are: Incorrect cartridge, empty cartridge, and cartridge not snapped in all the way. The cartridge that comes with the printer usually is only partly filled and runs out earlier than normal. You could always try a new cartridge which you will need eventually anyway.

Good luck,
Techjoel

May 23, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Brother 210C Printer won't print


I had that problem and overcame it. I think I let it clean a few times and eventually, it worked. I think I also removed/replaced the cartridges.
Brother's solution Center might help.

May 22, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

New cartridge but nothing on the paper


It can't be anything else thatnthe cartridge. the ink hole is probably jamed or dried up. you probably have an option for this at the maintenance software, most printers do: Head cleaning.
if you're sure you don't have that, take a needle, be very very careful and pearce the opening on the cartridge where the ink is supposed to come out.

Feb 22, 2009 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

Pulls paper through, but doesn't actually print anything on the paper


check to see if the cartridges are in all of the way. because it may not have punctured the ink seal...

Jul 10, 2008 | HP Deskjet D4160 InkJet Photo Printer

1 Answer

Printer error


Yes maybe its the way you put ur paper into the printer or maybe the ink cartridge has come lose just check all things and note anything down that may occur to be unusual.

Oct 17, 2007 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Flashing ink refill light


Sometimes refilling them over and over doesn't work well. Once ok...but i suggest that you buy a new cartridge. I know that they are expensive but it will help. Also take some Rubbing alchohol and a q-tip...clean inside where the cartridge sits..that will help...this is for sure a bad ink cartridge

Feb 28, 2007 | HP DeskJet 810c InkJet Printer

Not finding what you are looking for?
Lexmark X85 All-In-One InkJet Printer Logo

110 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Don  Farrell
Don Farrell

Level 3 Expert

1018 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...