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The D3 does not have a good navigation system in it, and because it is old and beyond its life cycle the fractional wear on the drive causes it to have trouble reading discs. Try cleaning the disc with a little water and soft cotton cloth. Do not touch the bottom of the disc after you clean it. If that does not work, then you need a new disc. You can try making a copy of the disc you have. If the program on the disc is good then you just need a copy that your unit will like. To make it simple.
I had the same problem when purchasing mine open box from CircuitCity. But this is how you do it. Pass it on.
While the unit is turned on, press and hold "MENU" and "Back (Track Left)" buttons simultaneously. Next, push and release reset button. Continue to hold "MENU" and "Back (track left)" until the unit reboots.
The D3 is set automatically to West Coast (PST) Time. Only when you reset the D3 can you change the time. Hit the reset button and you'll start setting up the settings. It will bring you to the clock feature. Depending on where you are in the country you will need to hit the [+] button one click for each time zone east (i.e. East Coast (EST) is three clicks). Then you need to hit the "Summer Time" button becasue of Daylight Savings Time.
As for the Phone Book I don't use that feature so can't help you there