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Only half of the page is printing, the rest is so faint it can't be read. I've tried changing the ink cartridge although the one in use is quite new. However with the new cartridge the same thing happened. I've cleaned the ink cartridge and it the machine says is that it is aligning cartridges. I've taken them out and put them back in and still it says the same thing and nothing else will move.

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Try to print the test page from the printer only not from your pc.if the test page comes proper , then the problem is with your printer driver which you have loaded.uninstall the driver and reload it properly.
and if the test print from the printer does not come proper then its the problem of your printer's circuit has to be repaired by a technician.

hope this helps......

Posted on Nov 03, 2008


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