Question about Compaq Presario Notebook

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Malware/spyware My laptop seems to be infected with spyware, malware and whatever else. It boots up very slowly and I get popups from AntiSpyware2009 regularly to clean up spyware and I have trouble getting into some sites because of a message from Antispyware sayng it is an unsecure site. I would like to re-initialize the C drive, reload Windows XP software and start all over again. I never did get disks to do this, but in my packet it has a card entitled "Restore Your System Without Discs" and instructions on doing system recovery. I tried this and it says, can not do recovery because nothing has changed. When I find one that works, it does not get rid of the popups so I think the only way to really get rid of everything else is to start completely over, but how do I do that?

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  • 2 more comments 
  • jsturge2 Nov 03, 2008

    yes, a fresh install is what I would like to do. Ideally I would like to not even have all the other stuff that comes preloaded with the laptop, Will the fresh install get rid of all those?

  • jsturge2 Nov 03, 2008

    thanks. a re-install is exactly what I'd like . I assume then that all the other stuff that came preloaded on the PC will be gone too; of which that is ok!

  • jsturge2 Nov 03, 2008

    on the hp website for recovery it says

    Create a set of recovery discs or a recovery DVD
    Creating a recovery disc set If your computer can open to the Windows desktop, you can find out if the computer has Recovery Creator software installed.

    1. Click Start , All Programs , System Recovery and then click PC Recovery Disc Creator .

    2. To create the recovery disc set, open the software and follow the on-screen directions

    If I do this and then recover with it, will this accomplish what I need?

  • jsturge2 Nov 03, 2008

    It did come with XP preloaded and pre-installed software. I think it does have a D partiton.



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Hi!sometimes the best way to get rid of all virus/malware is to do a a fresh install of the operating system,for that :

  1. do copy all important data on ur compu especially on the desktop and the my documents as they will be lost,also all purchased software will be lost 
  2. u will need the installation cd of xp and the drivers cd of your laptop..u may get the drivers cd from the hp website at (do check) so the important thing is to have the windows xp cd..
if u have more questions in actually performing the re installation please let me know..regards!

Posted on Nov 03, 2008

  • Lalit Varadpande
    Lalit Varadpande Nov 03, 2008

    i am afraid making a recovery disc will not help now as it will also copy the current configuration of the compu along with all the malware etc

    did ur laptop come with the Xp pre installed?because if it did then u might be able to get it to factory setting..does it have a D partiton saying HP recovery or something like that?

  • Lalit Varadpande
    Lalit Varadpande Nov 03, 2008

    please see if there is something called recovery manager in your programme list..also please clarify what the contents of D partiton have..



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