My Mother-in-Law has a Canon i450 at her office that she has had for years. She recently replaced the ink cartridges, however the balc ink is not working properly. It was initially printing as if it were almost empty and now does not print black at all/ we replaced the cartridge with a new one, we ran a cleaning and a deeper clean I ran throught the other diagnostics as well, yet it still does not print black.
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Re: Canon i450 Printing issue
This clearly indicates that the printhead of your black cartridge is completely blocked and it needs internal cleaning which cannot be done by printers cleaning commands.the print head has to be removed from the printer and and then cleaned with isoprophyll and soft tissue very slowly and gently.if u dont have a technical idea taking it to the repair center is advisable.
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Regarding your recent inquiry about the Canon 240 (black) or 241 (color) ink cartridge ink alert/error condition and the inability to print to your Canon MX452 printer, to reset the cartridge ink low/empty alert message condition, depending on your printer model, we suggest you follow the documented procedures below and/or provided on Inkjet411 at the following link. http://inkjet411.com/?page_id=1765
Essentially, in most cases, all you need to do is press the 'Stop/Reset' button (triangle symbol inside of a circle) for 5-8 seconds and the ink error ("ink has run out", etc.) indicators should extinguish; two common reset procedures are provided below (please refer to both videos): http://inkjet411.com/?page_id=1765
If you have already attempted the 5-8 second printer reset without success, then refer to WORST CASE SCENARIO section below.
NOTE 1: Providing you can still print, you will need to wait until the "ink has run out" message appears on your computer, before activating the 'Stop/Resume' button for 5-8 seconds. However, if printing is not permissible, then please keep reading....
NOTE 2: If you are able to print the internal self test print, this will demonstrate that the ink cartridge is 'at least' partially functioning. If this is the case, then we suggest you continue printing until the software prompts you to press the 'Stop/Reset' button for >5 seconds. For poor print quality performance issues (as you indicated in your inquiry), we suggest you run a nozzle/cartridge clean test from your Canon software, followed by printing our 'Ink Recovery Test' print: http://inkjet411.com/wp-content/uploads/2013/02/Test-Print_CMYK.pdf
NOTE: To rule out connectivity issues, please ensure BOTH carriage/flex cables (point where the cartridge connects to carriage inside the printer) and BOTH ink cartridge rear electrical contact surfaces are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519
WORST CASE SCENARIO - INTERNAL ELECTRICAL FAILURE OF INK CARTRIDGE:
If, after performing the suggested 'reset' procedures above, you still have an error condition which prohibits computer/host based printing (or permit copy/scan functions), then the ink cartridge probably has internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink cartridge refilling process. Typically, when the cartridge fails the problem is 'masked' by the ink out/empty condition so it can be difficult to distinguish between the two. Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process (i.e. typically ~2 years from original manufacturing date). Refer to picture at bottom of this page: http://inkjet411.com/?page_id=1533
If, following a reset of the printer via the 'Stop/Resume' button, printing is permitted but the 'Ink Low' indicator continues to be lit then one of the inks cartridges may be suffering from marginal internal electrical performance - a potential failure of the cartridge may eventually occur which will prevent printing.
CAUTION: Be advised, the use of Canon compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD failures (due to incompatible ink formulations which may contain volatile organic compounds, or VOCs). We do NOT suggest refilling these types of ink cartridges.....refilling of Canon original/genuine ink cartridges is only suggested!
If you do need to purchase a new ink cartridge (to save on ink costs), we suggest you try a USA remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating and come with a 1-year warranty.
Alternatively, if you are interested in the top 'refill friendly inkjet printer models', our suggested list is posted on-line and our internal labs have verified there are no issues (in ink compatibility or color output) with all of these models: http://inkjet411.com/?page_id=3585
Please let us know if you have any questions regarding the technical information provided above by sending an e-mail to us directly: Inkjet411help@gmail.com
The problem could be as simple as your paper not going through the tray straight, or just aligning the print cartridges. Make sure when your paper is pulled through the printer that it isn't getting pulled more quickly on one side than the other. Also, go into your printer control panel to find the 'alignment option' and follow the steps to complete a proper alignment. If that doesn't work, get back to me with more details about the problem. (is it on a slant, are half the sentences printing on a different angle etc.)
I replaced the Office Max ink substitute with an original Canon ink. This did not help. I decided this problem most probably had to be a printer head issue, so I gave up and bought a new printer instead.