My compaq DV 5000 shows a blackscreen instead of the desktop boot screen.it started yesterday after showing an avast virus detection dialogue box of seeing a background process running that might be a virus and i restarted the system causing avast to scan the local drives without detecting anything.what could be the problem.
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Re: black screen instead of desktop boot screen
The issue can be with any Operating System files that might have gone Curropted.
I recommend you to try pressing the Ctrl + Shift + Esc keys after you are sure that the Operating System is booted which should get you the Task Manager window.
In this, click on File > New Task(Run) and enter Explorer.exe in the field and click on OK.
This should get you the Windows Explorer.
However, I recommend you to either try reinstalling the Operating System in your Notebook to factory settings or Repair the Operating System using Windows XP disk if you have to repair the curropted files.
Find the instructions to Repair or Reinstall the Operating System in your Notebook from the link below :
Make sure that you take a backup of all the files before proceeding with reinstalling the Operating System as it will erase all the content in the hard drive if you are using the Disks provided by HP.
If you are not able to see any LDEs blinking in the Notebook when you press the Power Button, the issue can be due to Static Charges which might be preventing the Notebook from starting up. In situations like this, you need to try the steps listed below :
1. Disconnect the AC Adapter.
2. Remove the Battery.
Note : Please see that there are no external devices or cables connected to the Notebook.
3. Hold the Power button down for 30 seconds to 1 minute.
4. Reconnect the AC adapter and do NOT connect the battery now.
5. Turn on the Notebook power.
Hope this helps....
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It seems that someone changed the desktop background color. point the mouse somewhere in the middle of the desktop, (away from any icons) and right click the mouse, a menu will appear with several options. The bottom one says properties. Click that. Once done another (more advanced) menu will appear with several tabs at the top. Click on the second to last tab, labled, "Appearance". Once in this tab. Toward the bottom right side of this screen you will see 2 buttons one atop another labled, "Effects", (on top), and, "Advanced", (below). Click the advanced button. A new window will pop up with the first option being desktop in a drop-down menu. To it's immediate right you will see "color 1" with a drop-down menu directly below it. That is where you will select the new background, (desktop) color. Once you have selected the new color, click OK, then apply on the remaining screen, then OK once the color is set.
does it start?Yes:go to its BIOS and set your CD drive to be the first one to boot. Read the screen menu on what to press to enter BIOS or read manual. No: Check your power supply if it is properly plugged and the battery for it might be loose.
does it display your windows start button? Yes: right click on the display and select arrange icons by: then select "show desktop icons". No: your computer might not have proper boot up. need to restore and follow the above solution.