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Replace with a known good corded phone on this same wire to rule out wire problem. If the known good phone works, more than likely you cannot make the requied internal repair. Seek help through the "local repair" tab at FixYa.com
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they are either restricted or what you are hearing is intercom tone and not dial tone. the phones may be set to dial out from a diffrent line grop as well have you tried dialing 81 82 instead of 9 and see what happens
I have a similar Panasonic phone (KX_TGA101S). Someone must have inadvertently changed the dial mode on you. Here is how you change it on mine, which should be similar to yours. Hit the Menu button. Scroll down to "Set tel line" and hit the Menu Button (OK). If it isn't displayed, scroll to "Set Dial Mode" and hit the Menu Button. Select Tone instead of Pulse and hit the Menu Button. That should do it.
You first need to determine if it is THAT phone or the jack it is plugged into. I would swap the phone with another in th ehouse and see if the problem stays with the phone or stays with the jack. If its the phone take it back or trash it. If the problem is the jack and if you have "lines keeper service" the phone company will repair the jack for you. If you do not have the inside wire insurance, ask the phone company how much it will cost to repair. You may want to get a private technician that will fix it for you for much less. Good Luck
To switch back to tone dialing, hold down the SELECT button for couple of seconds. The display on the base unit will read PU indicating pulse dialing. Now press and hold SELECT to change it to TN (Tone dialing).
For the GE electric 2.4 GHZ phone where there is no switch, you have to press the program button and hold until it beeps (talk button will start flashing), then press the tone (star) button and program again. It will beep for confirmation
If the 900MHZ phone is Model 26928M programming for rotary dial usually goes like below, can't hurt to try on any model.
This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is pre-set for
touch-tone use. To set to tone or pulse dialing:
1. Press and hold the program button for two seconds. You will hear a beep.
2. Press the *tone button to select Tone Dialing or press #pause to select Pulse Dialing.
3. Press the program button again. You will hear a confirmation tone.