Good day, am having problem with the new Toner Cartridge i bought once i changed the old toner cartridge and inserted the new one, the copier start displaying or blinking F and 2 on the screen of the copier. what can i do to get the copier working again because it has stop working. please help me, i need your assistance.
Good day sir
I am Josco and my Email:email@example.com.
I have a lot of Sharp Copier but there is one that is giving me comcern coming out with a code (showing H & 4) and i can not work with the copier Sharp Digital AR-5316. please what do i do and it is the newest copiers among all, please i will be very glad to recieve a code so as t clear the interupting showing H & 4 on the copier.
Josco from Nigeria.
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Remove from the printer, give it a good shake over the sink, (you may find toner leaking and it is hard to cleanup...then replace it. That may do the trick but if it does not you may be best off replacing the cartridge. Sometimes old electronics misreport the condition of components ....it could be that the machine is getting old and going wrong. But you will only discover whether this is the case after investigating further)
If you changed toner because old was empty and now you have this defect with the new cartrige, it is most likley a defective cartridge. Try the old cartridge again, if it prints clean, then you know for sure it is the cartridge. If you purchased a new HP cartridge, get it replaced by HP, they warranty their toners against defects. If you bought a 3rd party toner, return it to where you bought it and get them to replace it. If you had your old toner refilled by someone, get your money back, they don't know what they are doing. This type of defect is often caused by a filled waste toner bin then then runs back out when you print. Some refillers just throw toner in and don't empty the waste toner bin.
I had that happen before. It turns out the refilled toner cartridge I was using was the problem. When I bought the cartridge I thought I was getting a new one. They were refills. You may want to try another cartridge if you have one.
Replace the toner:
Always use the smart card provided with the new Print Cartridge when replacing the cartridge. The smart card contains the information necessary to reset the level of Toner. Replacing the cartridge without using the smart card may result in the consumable management system being inaccurate.
Insert the smart card provided with the new Print Cartridge into the smart card reader. A "Change Toner?" message will be displayed.
Press the [OK] button. An "Open Front Cover Replace Toner" message will be displayed.
Push on the left and right side of the Front Cover and simultaneously lower the cover.
Grasp the handle on the Print Cartridge, and then raise and remove the cartridge from the machine.
Unpack the new cartridge, and then insert the cartridge into the machine.
Close the Front Cover. A "Have You Changed the Toner?" message will be displayed.
Press the [OK] button. A "Please Wait" message will be displayed while the machine reads the smart card, and then a "New Toner Remove Card" message will be displayed.
Remove the smart card from the reader and dispose of the card as normal office waste.
NOTE: If the smart card has been used with a previous installation of a Print Cartridge, a "Remove Card Already Used" message will be displayed. The smart card can only be used once. Make sure to use the card that came with the new cartridge.
I just changed my black toner this past week, and finally figured out why the cartridges get stuck like this.
First, you must eject the toner cartridge on the front-panel menu: Menu->Replace Toner->Eject Toner->Black(K)
It will say "Rotating to Black Toner(K)" and then say "Black Toner(K) Ready to Eject"
Now, open the front panel and you'll see the black toner cartridge in front. You can also open the top panel if you want more light on your work area.
Lift the lock handle on the old toner cartridge to the "unlock" position, and here's the part that the Dell instructions don't have:
There are two channels for the toner cartridges -- one on each side. Run your finger down the channel on the right, and you'll feel a small, spring-loaded catch. This catch often gets sticky and won't release the cartridge without some help. Don't force it, but gently move it towards the back of the printer and it should release.
Now the old cartrdige should slide right out, and you can finish per the instructions that came with the new cartridge.
Firstly buy a black toner refill and a "CHIP". The chip is a small printed circuit carrying a chip, mounted on the top right hand corner of the toner cartridge held in by a small cross point screw.
Remove the cartridge and looking at the right end you will see a round (About 3/4 inch dia) plastic bung. Lift this bung out and carefully refill the cartridge (The refill supplier will probably clarify this I am saying). Replace the bung, clean up all the messy dust and remove the old chip replacing it with the new one. Make sure you dont lose the little screw and insert it fully without over turning it. Thereafter all should be OK.
How to Change a Toner Cartridge
You may need to change a toner cartridge when:
Your printer tells you toner is out (low toner usually means you can print a few hundred more pages without a problem)
The pages coming out of the printer look faded or washed out
The pages have a repeating defect of some kind
Users are able to and expected to be able to change toner in black and white printers. (Color printers are more difficult so if you are unsure of how to change color toner call the helpdesk and we will assist you.)
First thing you will need to know is what model of printer you have.
This will be written on the printer somewhere, there are 2 names that you will likely find on the printer, one is our name for the printer (i.e. ucrit01) the other is the model name (i.e. HP LaserJet 5m). You will need the model name.
Take the model name to the central stores.
They will be able to tell you which replacement toner cartridge to use. (If there is a problem identifying which replacement to use call the helpdesk.)
Give them your cost center number and they will let you have the replacement toner cartridge that you need.
Take the new cartridge back to the printer and remove the new toner cartridge from the box.
Power the printer off.
Open the top cover on the printer.
Remove the old toner by pulling up and away from the printer. (It should come out with only a small amount of force)
Remove the new toner from its bag, remove the rip strip from the cartridge. This is a small tab on the side of the cartridge that is attached to a plastic film strip. If you do not remove this strip the printer will only print blank sheets. Take care to avoid getting the toner on you when you rip off the strip. Spilled toner is best cleaned up with a dry cloth. If you spill any toner on yourself you can wash it off with COLD water (no hot water as it can cause the toner to set).
Place the new cartridge into the printer the same way the old unit came out (there may be arrows or other cues to help you align the cartridge correctly.)
It should slide in with minimal force. If it does not slide in easily, make sure you have the cartridge aligned correctly and that you are using the correct cartridge (i.e. 4000 series cartridge is not compatible with the 4100 series printer, you must use 4100 series cartridge).
Once you have the cartridge seated all they way in place, close the top cover.
Power the printer back on.
Print a few test pages
If the printouts look good: You are just about done, package the old toner cartridge in the box the new toner came in and give it to the mailroom. We get a credit for the old cartridges. Now you are finished.
If there is a problem with the test pages: Our cartridges are refurbished and sometimes the cartridges can be defective. If you see streaks, repeated defects, faded out pages or other defects that did not exist before you changed, toner it may be because of a problem with the toner cartridge.
Try getting another new cartridge, installing that cartridge, and printing some test pages. If the printouts are clean, then the first cartridge is a defect, return it to the mailroom for credit.
If both new toner cartridges seem to have problems call the computer helpdesk. There is likely something wrong with the printer.
Please Note: Toner cartridges are light sensitive if you are going to leave them out of the box or printer for more than a few minutes please cover them to prevent damage
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