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Normally you don't need a special driver for usual pen drives. Are you properly removing it via the Safely Remove Hardware icon in the system tray (in right corner, near the clock on the taskbar)? If you don't use the Safely remove Hardware command, then you pen drive can be damaged. Try it in other ports or check it for proper function by connecting it to another PC.
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we should thik 1st softwere which we can see on system manager usb port. is installor not.2/ check fornt and back port is work or not. if bord port damage we can put another usb card in mother board pci slot. 3/look in bios usb port is enable or disable
Did you reinstall from the Dell "System Restore" CDs that came with your computer, or from some "generic" XP CD-ROM?
Allow the web-page to "detect" your Dell "asset-key".
You'll be directed to a web-page containing downloadable "drivers" for your computer's USB-ports. Select, download, and Install those drivers.
You shouldn't need the USB driver 2.0 from mercury because windows installs this with SP2. Suggest you un-install what you installed from mercury & update your version of windows (completley), through "Windows Update". Once windows is all updated & you have finished with a reboot. Plug your pen drive in a opened usb port. Open windows explorer. Scroll down & you should see an icon (left side of explorer), thats named like, Removable Disk. Give windows time to see the device. After a few minutes if your pen device does not show up try another usb port. One you know does work. If after a couple of minutes go by & you still don't see the device listed in explorer I would say the device is defective. Your Mp4 uses a cable to connect to the usb. Try connecting to another PC's usb port. It is possible the cable is dirty or bad.