Question about Compaq Presario 700 470024-192 Notebook

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Sound Problem? Computer detail: Compaq Presario C700 Windows XP I lost my sounds. When i turned my computer off the sound was still ok but when I turned it on again the sound icon on the task bar was gone! I went to control panel then to sounds and audio devices folder, it states there that I have no audio devices. I then followed some instructions from the internet how to fix the problem. I went to device manager on my computer. In the sound, video and game controllers, the Conexant high definition audio has an exclamation point. when i click it to reinstall a message like this came up: "there was a problem installing this hardware Conexant high definition smartaudio 221 Reinstall the drivers for this device (Code18)" I found another instruction on the internet that says that it's better to uninstall it and then install a new one. So uninstalled it and im now trying to install the driver. But another problem came up. When the it's about to finish installation a message like this pops up: "could not find media device for this driver" I don't know what else to do anymore. Please help me. Thank you.

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  • mamoni15 Nov 03, 2008

    my sound icon is missing when i turned on the laptop.whereas before turning it off the sound icon was there and the sound was also working properly.

  • luvlylace Nov 19, 2008

    Computer detail:
    Compaq Presario C700
    Windows XP

    I lost my sounds. When i turned my computer off the sound was still ok but when I turned it on again the sound icon on the task bar was gone! I went to control panel then to sounds and audio devices folder, it states there that I have no audio devices.

    I then followed some instructions from the internet how to fix the problem. I went to device manager on my computer. In the sound, video and game controllers, the Conexant high definition audio has an exclamation point. when i click it to reinstall a message like this came up:

    "there was a problem installing this hardware
    Conexant high definition smartaudio 221

    Reinstall the drivers for this device (Code18)"

    I found another instruction on the internet that says that it's better to uninstall it and then install a new one.

    So uninstalled it and im now trying to install the driver. But another problem came up. When the it's about to finish installation a message like this pops up:

    "could not find media device for this driver"

    I don't know what else to do anymore.
    Please help me. Thank you.

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Its better if you should have restore your laptop to some previous date

Posted on Nov 03, 2008

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