Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Canon mp830.can't print from cd cassette i get an error: close print door first

When i load a dvd in the cd-r cassette to print a label on a printable discs   I get an error message saying that I need to close the print door. This can't be done with the cassette in place as it has to be open to take the cassette. i have been through the menu, checked that the settings are correct to take  cd's. can you help please.

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  • Anonymous Feb 08, 2009

    ERROR #19

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  • 286 Answers

Make sure the driver has the correct media selected. You may have to select a "tray" to print from. This may be done using a button on the control panel, using the menu and LCD display, or by setting the software driver preferences.

If that does not solve the problem try deleting and reinstalling the driver. Don't forget to check the owners manual. It may have information on this problem

Posted on Nov 07, 2008

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