Cant turn my phillips pss110 after taking it out of the computer
I was putting songs on the mp3, and when i was finished i took it out then 20 min later tried turning it on but wont turn on, i tried putting the charger in and turning it on but still doesnt work and even pressed the reset button
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What you need to do is backup all your music. Then you need to do a format and download the firmware again. You might have gotten a virus and that is the way to get your mp3 player back to the factory state
The PSS series only recognizes an obsolete DRM-9 license for WMA files. IF the songs were working previously on this mp3 player, make sure your music service subscription is up-to-date - delete every song off of here and then reload them. IF there were never working: You will need to stick to songs that are in true mp3 format if you want to get any use at all out of this player.
I had the same EXACT problem as this and I fixed it but in order to fix it you lose all your songs :( Any way heres how)...Go into 'My Computer' and right click on device (my device showed up as a removable disk) select 'format' and follow steps... it took a few seconds. Then when you turn on your Opal it should work but wont have any songs on it.
Make sure you are using Windows XP and Windows Media Player 10.
Also make sure you have installed Musicmatch Jukebox from the product CD.
The PSS110 is not compatible with Vista or Media Player 11.
If you have Media Player 11, then uninstall to roll back to version 10.
Also, you need to make sure the player is showing as "GoGear" and not "Removable Drive".
If Musicmatch shows the player as "Removable Drive", go into the options menu and click devices. Click the dropdown menu showing "removable drive", and select "GoGear"
hello, i found the original cd that came with the mp3 player, uninstalled musicmatch and pss device manager, disconnected from the internet and reinstalled everything on the disc. i then reformatted the device and had to go into settings on the portable device option in musicmatch and selected pss 110 rather than flash. the device works now although i had to select the 'add' from portable device rather than sending to it from musicmatch jukebox. hopen it works for you. you may have to keep selecting the pss option as it seemed to re-set itself as a flash device a few times. john