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My Photosmart C5200 All-in-One printer which is a matter of a few months old has been working perfectly. Yesterday both ink cartridges were indicating LOW and were both changes, as per manual, and an alignment test proved positive. Since that test the colours have been faulty. It will not print any text on Word Document in RED. Red prints as yellow, violet prints as grey, pink will not print at all and the quality of the other colours I've tested are all poor.

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Brand new colour ink cartidge was faulty and has had to be replaced.

Posted on Nov 05, 2008

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Keep getting this message incompatible ink cartridge on my hp photosmart c4480 all in one printer, helppppp


Hp knows about your issues you can read the forum here, Currently there working on a critical update.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/Incompatible-Cartridges-after-Critical-Update-HP-Photosmart/td-p/107505

Let me know ether way we are here to help. Please do not forget to leave a rating before you go, thanks

Aug 10, 2010 | HP PhotoSmart C4480 All-in-One Printer ...

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New Cartridges - not all color ink printing!


It sounds that the ink inside the cartridge has partly dried up.

This can happen to my printer when I don't use it for a couple of months too.

Hope this helps!

Feb 04, 2010 | HP PhotoSmart C4180 All-in-One Color...

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Put new cartridge in officejet j6410 and overnight it now says cartridge on left needs replacing. put old cartridge back in and it still says the same thing


These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", "cartridge in wrong slot", etc.) typically indicate the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges): http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4


Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU




Dec 26, 2009 | HP Officejet J6410 All-in-one InkJet...

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The printer tells me to replace an ink cartridge because the ink has been depleted. The cartridge is nearly new, though. Just yesterday it showed to be half full. I have cleaned the printheads and the...


There is a chip on your cartridge that communicates with the printer to estimate how much ink is left in the cartridge. When the chip thinks the cartridge is empty it will refuse to print any more pages no matter how much ink is left in the cartridge. These cartridges are only estimated to print "up to 840 4" x 6" photos, or 80 13" x 19" photos." If it showed half full yesterday and then you put through a large print job it is very likely the cartridge is empty. In any case once the chip thinks it's empty the cartridge needs to be replaced.

Nov 09, 2009 | HP Photosmart Pro B9180 InkJet Printer

2 Answers

Incompatible print cartridge


Take out the print cartridge. Clean the points on the cartridge with cotton swab and try using it again.

Nov 04, 2009 | HP Photosmart C4480 All-In-One InkJet...

1 Answer

Incompatible Ink Cartridge notice with proper HP ink


These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74 / 75 (or 74XL/75XL) cartridge(s) are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges): http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4


Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU




Dec 12, 2008 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

Photo ink cartridge


remove the black ink cartridge and insert the PHOTO cartrdige to the black ink slot and im pretty sure that it will perfectly work...

Aug 28, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

HP Photosmart C5280 printer - 1 month old not printing correctly


Usually this problem is indicative of a clogged nozzle. I'm not sure about the track record of the Photosmart C5280 (a lot of Epson printers have this problem, and you just have to keep replacing the ink cartridges). I'm going to assume you tried this, but go ahead and run a few cleaning cycles on the printer, and see what happens.

Jul 23, 2008 | HP Photosmart C6180 All-In-One InkJet...

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