Question about Dell W3201C 32 in. LCD Television

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The sound quit working after a power outage (during hurricane Gustav)

I tried reset the sound as suggeste by your troubleshooting guide and got it back, but the sound was half loud and after a week quit working completly
I tried the same thig , but no luck this time, the Dell technician told me that the sound card is damaged ? what sould I do ? I paid too much for this **** alreday ( $ 1200 )

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  • jdhuey Nov 22, 2008

    was watching the hockey game and..... no sound and cant get it back.... had a static sound before this happened tried to hook up other speakers and nothing... anybody got a fix?

  • Ed Welsh Dec 20, 2008

    Mine lost audio completely Nd I connected audio cables from my sat, reciever to my Bose Wave radio. Good sound, but having to use a 2nd remote is a pain. Dell service quoted $261 plus shipping to/from Ohio plus parts. After paying that much for it a little over a year ago, I'm not spending that kind of money for a repair which probably won't last any longer than it did initially.I'd like to hear about it if anyone comes up with a better solution.

  • gumby9 Jan 30, 2009

    The sound goes out on these TV's after about 2 years. Dell is aware of the issue. They are working hard to ignore it. They no longer sell/support (Dell)TV's. They will offer to remedy the problem by selling you another (repaired?)TV for only 20% more than the price of a new one. I have called several times and sent several emails to customer (non)service. I sent an email to MD and finally got a response ( a flunkie sent a link to a repair place, they would not touch it). I think maybe it's time MD should get another email, or 2 or 3 or ?... Michael_Dell@Dell.com

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Connect the TV to a surround sound system.

Posted on Dec 05, 2008

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