Question about Dell W3201C 32 in. LCD Television

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The sound quit working after a power outage (during hurricane Gustav)

I tried reset the sound as suggeste by your troubleshooting guide and got it back, but the sound was half loud and after a week quit working completly
I tried the same thig , but no luck this time, the Dell technician told me that the sound card is damaged ? what sould I do ? I paid too much for this **** alreday ( $ 1200 )

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  • jdhuey Nov 22, 2008

    was watching the hockey game and..... no sound and cant get it back.... had a static sound before this happened tried to hook up other speakers and nothing... anybody got a fix?

  • Ed Welsh Dec 20, 2008

    Mine lost audio completely Nd I connected audio cables from my sat, reciever to my Bose Wave radio. Good sound, but having to use a 2nd remote is a pain. Dell service quoted $261 plus shipping to/from Ohio plus parts. After paying that much for it a little over a year ago, I'm not spending that kind of money for a repair which probably won't last any longer than it did initially.I'd like to hear about it if anyone comes up with a better solution.

  • gumby9 Jan 30, 2009

    The sound goes out on these TV's after about 2 years. Dell is aware of the issue. They are working hard to ignore it. They no longer sell/support (Dell)TV's. They will offer to remedy the problem by selling you another (repaired?)TV for only 20% more than the price of a new one. I have called several times and sent several emails to customer (non)service. I sent an email to MD and finally got a response ( a flunkie sent a link to a repair place, they would not touch it). I think maybe it's time MD should get another email, or 2 or 3 or ?... Michael_Dell@Dell.com

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Connect the TV to a surround sound system.

Posted on Dec 05, 2008

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My Phillips 49 inch TV that is over 2 years old. It would not come back on after the recent power outage due to Hurricane Hermine.


the method of replacing parts is costly and useless as a replaced good part may fail because of a bad part still in the circuit
IT is best to take it in for a proper diagnosis of the fault and quote then you will know what part to replace or if the power surge has caused extensive damage and the repair cost is more than another unit
always run your electronic equipment ( fridges, freezers, tv, radio, cordless phones etc ) through surge protected power boards

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I did a hard reset on my tv Panasonic TC-P42X5 to come back on after a power outage. It worked!But NO VOLUME! I can't get volume to work. There is no sound, just picture.


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Lg 55lh90 no sound


The set itself may have a hard reset--if what happened was a outage--unplug set, box if used, receiver if used and wait a while--plug all back and wait for any and all to come up--reboot to see if it helps or not.

If no sound via any input like a DVD etc check that speakers to set did not get switched to off by that event.

Failing these the set may have a audio circuit problem.

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Just stoped working was not being watched just no power


Unplug ti from the wall for about an hour to let it reset itself, if it still does not work, you will have to open it up and troubleshoot the problems.
If you are going to DIY and have proper tools and know safety precaution then please read on:

Please see my basic troubleshooting guide here:
http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide

http://s807.photobucket.com/home/budm/allalbums

http://en.wikipedia.org/wiki/Capacitor_plague

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Sound quality has diminished after power outage


Tries unplug,replug an hour later,let the tv reset itself back to factory setting.After,turn on the tv,go to the menu,go to sound on ur menu go down to reset the sound.The functions should go back to normal,not than.Ur tv Tuner signal board have a short,in the power outage occurance.

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2 Answers

Sound quit working


I have the same problem with the same TV (16 months). So far the only option ive came across is just hooking up a surround system to the cable box for the audio.

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