Question about Sharp AR-5316 Advanced Digital Imager Copier

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New Copy Machines do not copy. Blank piece of paper comes out.

Ricoh Aficio MP 1600 Copy Machine
Sharp AR-5316E Copy Machine
Both of these machines did not copy from the first time we tried them after buying them new. When you push the copy button, a blank sheet of paper comes out with nothing on it.

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  • craigbadon Nov 03, 2008

    we have replaced the toner cartridge with one from our other unit that is working and still nothing. we have everything we can think of. Has anyone had problems with a new copier not picking up the toner? Is there anything we can check or clean?

    thanks for you help.

  • craigbadon Nov 04, 2008

    Can you give me a website that I can find a Users Guide for troubleshooting for a Ricoh Aficio MP 1600 Copy Machine.
    Thankyou

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6 Answers

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Http://www.ricoh.co.uk/KBase/index.cfm click this link

select ur model ur solved problem

Posted on Nov 03, 2008

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Hi
Please refer to this site this has the instructiion manual which you can download and refer to the troubleshooting guide.

www.sharpusa.com/files/cop_man_AR5316.pdf

Regards
Maanita

Posted on Nov 03, 2008

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This no-print issue seems to be pervasive issue. Follow the steps below:

(1) Turn off and unplug printer.
(2) Open the left cover (this is the door where you put the toner cartridge in).
(3) Remove the toner cartridge.
(4) Using a flashlight, you will be able to see a small rectangular flap or shutter that sits just behind where the toner cartridge normally sits. The shutter might be about 3 inches long and one quarter inch high. I don't know for sure, but I assume that this is the "laser scanner shutter door" referred to by Colbert.
(5) Take a flathead screwdriver and GENTLY insert it beneath the shudder and GENTLY move the shutter up. When you do this there will be some resistance and the shutter seemed to be stuck. Move it up and down a couple of times and it seemed to move easier. Also follow the shutter door over to the right and up a little, where you can sort of see where the toner cartridge arm connects to the arm that opens this shutter. Gently manipulate this arm a couple of times with screwdriver as well to try to make sure it was free.

It only takes a few minutes and it should work

Good luck.

Posted on Nov 03, 2008

  • Indrajit Roy
    Indrajit Roy Nov 03, 2008

    If the copier is barnd new and still under warranty you can try contacting there technical support.



    Thanks

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Did you unseal the toner cartridge? Is comes this way to prevent toner from leaking during shipment.

Ask using the Text Area Comment box below if this was of no help and there is something else.

Regards,
Worldvet

Posted on Nov 03, 2008

  • Glenn Rogers
    Glenn Rogers Nov 03, 2008

    You may also want to shake up the toner carefully. It may spread easily outside the container, as the toner may have settled.

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Check the toner, is the toner has ready for use or its seal is broken for the use.

Posted on Nov 03, 2008

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