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I have a kirby legend 11, the long handle is loose, how do I tighten it please?

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If it is not staying up the handle falls down then is caused by the handle spring assembly. Replace the assembly and it should do just fine. There about 7 different components inside the shell, it's usually the spring but after so many years the bushing and shaft could be bad as well. Recommend to change the whole assembly and it does require a specialty tool to tension the spring assembly.

Posted on Nov 28, 2008

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Hi I am looking for some where to get my kirby legend 11 vacuum cleaner serviced and probably a new brush head for it thanks


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Posted by libbit1 on Jun 30, 2008
Hi, I am looking for some where to get my Kirby Legend 11 vacuum cleaner serviced and probably a new brush head for it thanks.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. In most cities there are factory authorizes Kirby Vacuum dealers that also do service in most of the big cities other wise there are your local vacuum cleaner dealers in your area that also do service on the Kirby vacuums. When referring to the brush head are you asking for the bell housing or the brushroll. The brushrolls are very available @ either dealer but the bell housing that the brushroll fits into you probably will need to get that from the factory or the local vac dealers may have a good used one for less money or ½ the cost of a new one. Just a suggestion for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://kirby.com/ Customer Service – United States & Canada 1-800-494-8586
Hours 8:00 am to 5:00 pm (EST) U.S. & Canada Fax # 1 (216) 529-6146
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