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Dishlex Global 300 won't drain

This d/w is about three years old. No problems with it so far. Recently though, the clean is not very good. Residues are left on the dishes and it won't drain.

I've got the arm and filter removed, however there's a pool of water in the cavity in the floor of the d/w. I could drain this using a pump, but how do I get rid of the blockage (if that's what it is) leading into the drainpipe?

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The first time I had this problem with our Global 300 was because a number of small cherry pips had managed to get through the filters and to the drainage cavity, hence jamming the drainage plug.  I fixed it by first removing all the lower filters and hand-draining the excess water with a small cup and then a sponge.  There are another two plastic parts screwed into the metal dishwasher frame (one inside the other).  Next step is to use a phillips-head and unscrew the middle part (3 screws) and remove.  Then I used my finger to prod inside the bottom left hole of the other plastic part (its quite awkward to get to), and you should be able to feel the plug.  Play around with it until you can feel it move 5mm or so.  It should be right now. Replace all the parts and see if it works.
This problem has happened to me a number of times since, and it seems to coincide if I have "shorted out" the electricity supply by using too many other appliances, or have opened the dishwasher mid-cycle.  So its like the plug is warm and sticky, and the dishwasher finds it hard to release.  I can usually fix the problem by going through the above procedure.  I actually think it has something to do with wear and tear on the plug rubber ring from the detergents, and that it might just get stuck on the wall of the dishwasher hence not allowing it to release and drain.
Its happened again tonight, and we've fixed it once.  I've added some vinegar now in the hope it will dissolve the excess detergent sitting in the system. 

Posted on Dec 05, 2008

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Thanks Rosa K, problem solved! Saved me a call-out, which can be quite expensive.

Unfortunately, I've had to repeat this procedure a number of times. Nonetheless, each attempt has got the dishwasher working.

I'll give it a bit more time, but eventually I'll turf it and steer clear of this brand of dishwasher. It's given me more trouble than it's worth. Thanks for your solution.

Posted on Nov 09, 2011

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I had this exact same problem with my Global 300 and the fix was to detach the drain hose where it connects to the drain under the sink or where ever it goes to and blow back down the pipe. You need to do these while the washer is trying to drain, you should hear the rumple noise when it is trying, but you will have to attach it back on pretty quick as the pump will kick in and start pumping again when you do this.
I spend ages trouble shooting this issue i even pulled the drain pump out and connected power to it to see if it was working and couldn't find anything wrong with anything.
My theory is, there s a small rubber valve that should fall shut on top of the drain pump after it finished draining, i don't think this was coming back down again and it needs to, to create a vacuum or something. its possible that the sponging process getting the water out from the inside could 'pull' it back down too, but this is much easier as you only have to take off a pipe
Hope this helps someone

Posted on Mar 24, 2016

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