Question about LaCie Big Disk 500 GB Hard Drive
OK, I bought a Lacie Big Disk 500GB hard drive it works fine once windows properly identifies it. However presently, no matter what sequence I turn it on or plug it into my usb port Windows tries to install it as new hardware instead of just accessing the files or offering me the choice window. I'm deffinately no techy and I think this is an easy solution but my friend whom is sent his hard drive back to manufacture for repair for the same problem. That's not right is it? Anywho, thanks Scott
I would first plug it in to a different PC, this will tell you if the problem is the Lacie or Windows Vista.
if it works on a different PC then remove it from Device manager or go to the Lacie website for Vista updates.
If it does not work on a different PC then there are 3 possibilities
1. the drive got cleared data lost
2. the enclosure is bad (I would bet on this)
3. the drive is bad
purchase a USB enclosure, remove the drive and install it in the new enclosure plug in and test.
Hope this helps
thanks for rating
Posted on Jan 09, 2008
Some PC's cannot deliver enough power to the USB devices to function properly through the USB port.
Does your Lacie hard disk have a power input connector if so conect a power adapter to it before you put it into your USB port.
Another alternative, get a powered USB hub connect it into your computer then connect the Lacie hard drive to the powered USB hub.
Posted on Jan 03, 2009
Way too little information to solve this problem. Operating system and connection type are good places to start. errors if any during installation, startup, or during connection also would help. format type and OS format type and if it was previously used on a different type of system like mac to pc or linux/unix.
Posted on Jun 19, 2009
The disk was probably dropped or jolted. You can consider the drive bad now. The arm is broken inside. You can format the drive but most likely it won't work after that. Getting the data retrieved can cost up to $2500-$5000.
Posted on Nov 30, 2009
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