Question about Lucent PARTNER18 Corded Phone

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Transferring calls I can't figure out how to transfer phone calls from our phone system to an outside phone ie: cell phone.

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If you have a partner phone system, you can not.

If you have a Partner ACS, release 6 or 7, you can forward an extension to an outside number, but that is it.

Posted on Nov 20, 2008

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Can't transfer calls


Call Transfer is a Class Of Service controlled function. If you can't transfer it's because your phone is in a class of service (or possibly Class Of Restriction) that disallows it. Note that transferring an incoming call to an outgoing line is frequently barred on some corporate phone systems to prevent toll fraud or abuse. Check with your phone system support person.

Dec 31, 2013 | Mitel Superset 4025 Corded Phone...

1 Answer

How transfer call? what buttans I have to push?


My phone has a transfer button, but it doens't mean I use it.
If you're transferring a call to VOICE MAIL, there is a sequence to set up VMT on a button. It lets you send a caller to voice mail and they hear the entire "take a message" greeting. In some shops, you put a call on HOLD and either page or intercom the user to tell them to pick up a certain line.

If you're transferring a call to an outside line, that's a whole other story.

Carl

Nov 11, 2010 | Panasonic KX-T7030 Corded Phone

1 Answer

Can I transfer voice messages to a cell phone


Yes and no (or maybe)

Your Norstar system is capable of outbound call transfers... transfers to people outside your phone system.

Most instances, the programmers shut off this feature of out bound transfers to protect your system from fraud.

A programmer will be required if you need this feature to work.

Otherwise, try this... outside caller calls in, (you want to transfer caller to a cell phone), press the TRANSFER button, pick an outside trunk (Line 2), and dial out, when you hear ringing, hang up.

The call will be transfered to the cell phone.

Aug 14, 2009 | NorStar T7316E Corded Phone

1 Answer

Transferring Calls to a mobile


The quickest way is to set up an ICD group with forwarding to an outside line and the number. We set it up by taking an unused number, usually the same last 2 digits as the extension, ie x104 is the guy's main number and 404 is his cell, then anyone can dial 404 or transfer a call to 404 to reach the cell.

Your problem is that your installer or dealer will need to set it up if you don't have access to the maintenance console. That, or you're a better (wo)man than I. It's done in the 600's of system programming and the *714 code from the intercom.

In this poor man's version, transfers are absolute, so the mobile number will have to process the call by having voice mail.

Carl

Oct 21, 2008 | Panasonic KX-T7630 Corded Phone

3 Answers

Need more rings


You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC

Oct 16, 2008 | NEC Electra Elite DTU 16D-2 Corded Phone

1 Answer

Transferring


Since you're asking this question in the Partner 18 category, I'm guessing it's a Partner phone.

1. Transfer from a system phone is done by pressing the TRANSFER button and either dialing the 2 digit extension or the DSS button programmed for that phone.

2. Transfer from a single line phone is by flashing the hookswitch (FLASH) button and dialing the 2 digit extension.

3. Transfer into voice mail is done by programming a button or pressing FEATURE 14 and the 2 digit extension.

Carl


Sep 19, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Having volume issues with system transferring to on call technician


I need more information. Does dialing 7 perform an offsite transfer, or does it go to a phone on site. If to an internal extension, is that phone forwarded to a cell phone?

Dec 12, 2006 | NorStar CICS 4 x 8 System with Caller ID...

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