Question about LG CHOCOLATE VX8500 Cellular Phone

4 Answers

My chocolate only flashes to the verizon wireless screen

After that my phone turns off, then it flashes back to the verizon symbol. i pressed quit on the service program screen by accident and that is why my phone is doing this. Can this be fixed on my own or do i need to get a new phone?

Posted by on

  • 13 more comments 
  • Choc_Usr Nov 03, 2008

    Mine is doing the exact same thing, though I'm not aware of having pressed any button I shouldn't have. I thought maybe it meant I needed to buy a new battery?

  • Choc_Usr Nov 03, 2008

    Isn't it curious that both of our phones are doing this on the same day? Could it be something Verizon is doing? Anyone else experiencing this?

  • benkahue Nov 04, 2008

    Yeah my phone started having serious problems this weekend pretty similar to yours. My phone will turn on (maybe) and do one of three things.

    1) shut off by itself or when some one called.

    2) shut off when I slide the lid open or close. But, not all the time.

    3) or the screen will just blink to the verizon screen. Then turn off.

    After some of the shut offs, the phone would refuse to turn back on unless I plugged it in. Mind you that the phone indicated that the phone was charged. It also shut off with the charger plugged in.

    And yes, I do think its interesting that there are now three of us that have had similar problems with our phone near the same time.

  • Anonymous Nov 18, 2008

    im really in need of help i didnt memorize my bf number and my fone wont turn on all it says is verizon wireless thing an just shuts off whatr do i do if a cant get a new one

  • Anonymous Nov 20, 2008

    my phone is retarded and exactly like all of these. ima take it to the doods and if they dont fix it ima hurt and my fone arent frends right now >:[

  • Anonymous Dec 07, 2008

    mine is doing the exact same thing but now it just wont turn on all together it just flashes verizon then dies. then turns back on and flashes verizon again and repeats.

  • Anonymous Dec 12, 2008

    At first just the logo showed, on and off, on and off. Now that doesn't even show. Just a blank (backlight goes on and off) screen going on and off. This is seriously one of the worst phones ever made.

  • Anonymous Dec 12, 2008

    My chocolate started doing the same thing about two weeks ago. Ive had it a lil over a year. It was fine one night, I put it on the charger, went to bed, and when I awoke, it was doing the on/off deal. :(

  • Anonymous Dec 15, 2008

    I have the same problem with a different cause - the phone fell into the creek when my 11 year old pulled her twin and a friend our after they fell in. Even after three weeks drying time did the same flashing and then nothing. Verizon says get a new phone.

  • Anonymous Mar 19, 2009

    I have the exact same problem, but i don't know what is causing mine.

  • Anonymous Apr 02, 2009

    My freezes at the Verizon logo and stays there...

  • Anonymous Apr 03, 2009

    my phone shuts off al the time in the most random times

  • Anonymous Apr 16, 2009


  • Anonymous Apr 16, 2009

    my verizon phone blanks on and on every 3-5 seconds like if iits trying to come on but it just never makes it. i need some help do anyone no an solution.please help me.

  • Anonymous Apr 16, 2009

    my verizon phone is in good condition and it just blanks on every 3-5 seconds like as if its trying to come on but it just never makes it. if someone knows a solution and maybe can help me can you really do. i am really interested.


4 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You need a new battery. The battery is either old or gotten Hot, Or has just been charged from Improper voltage. A new battery is needed. It cost around $50.00 although I wouldnt recommend getting a LG Chocolate since it seems to have bad reviews by other users who have had problems with it.

Posted on Aug 29, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have a very similar problem, my phone just shows the LG logo and switches on and off, and the touch pad comes on but that is all. i don't have a warranty any more though..

Posted on Nov 19, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Sorry, this is not really a solution, but there's no better option to choose. Well, the people at the Verizon Wireless Store said that I would need to get a new phone, so I did. I don't have a landline, so I was desperate. I still find it hard to believe that it stopped working so suddenly. I did not buy another LG Chocolate, but I still have it, so if someone figures out a solution to the problem, I'd be interested to hear it.

Posted on Nov 19, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has answered 200 questions.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 221 Answers

Take it to your service provider

Posted on Nov 11, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

My lg chocolate won't turn on, just keeps flashing the Verizon Logo

Flashing the logo means that the LCD is fine and kicking. You must get the phone's firmware reinstalled. The reason of flashing Verizon Logo is that it cant read or follow the instructions beyond the logo stage. So, give it the stuff to read or follow. Reinstall the firmware and you will find that everything moves smoothly.

Dec 11, 2009 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

I just bought an LG Chocolate VX8500 off of ebay. It was brand new with the protective plastic and everything still on it. Today when I was just in the middle of texting, my phone stopped working, and then...

Yes that has happen to my lg dare! it has to be flashed again! take it to a local verizon store and ask them can you flash you phone, it should be free of charge!
it make take 30 mins or so, but after that you should be on your way back to texting!!! lol 8-)

Jul 25, 2009 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

A friend locked my phone. How do I unlock it?

If you haven't already tried it, the password on Verizon phones is usually last 4 digits of phone number and LG default could be 0000 or 1234.

You can also try pressing *228 send and see if it will override the lock settings.

You can usually try a couple of times, if you can't figure it out take it to a nearby Verizon wireless retail store and ask them to flash it for you which will zap the password and let you start from new again.

May 12, 2009 | Verizon Communications LG Chocolate Cell...

1 Answer

My chocolate only flashes to the verizon wireless screen

Verizon allows you to recieve a warranty replacement device for devices not purchased through verizon at a 50 dollar cost, Some representatives from verizon do not know this and you sometimes have to remind them to look in their M&P's which is their method and procedure page to find policies if they are still reluctant make sure you request for a supervisor. And also by policy water damage can only be determined by corrosion on the device (which rarely ever happens) and the sticker is not used because of the fact that humidity it self voids that sticker. I hope this helped with your problem if you need any more Verizon help let me know.

Mar 02, 2009 | Verizon Communications LG enV Cell Phone -...

1 Answer

Won't Turn On/Charge

hi , i know a friend have one like that, same probleme he have to bring back to make it fix by the compagny,, only help can give you Yvon chow !!!

Jan 02, 2009 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

Lg chocolate 8500

I used to have the same phone. Now I went to the brand new chocolate. What happened with mine was that I dropped it to many times ... = /. They also said it could have to many things on it.

-Hope it helps.

May 11, 2008 | LG Chocolate Clamshell VX8600 Cellular...

1 Answer

Verizon wireless chocolate

best to buy a new can try and take it to a mobile service center and see if reflashing it would correct it

Dec 24, 2007 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

LG Strawberry Chocolate

Bring it to a verizon wireless corporate store ...if your under warranty and nothing is physically broken then MIGHT be able to replace it for free.

Dec 02, 2007 | LG CHOCOLATE VX8500 Cellular Phone

Not finding what you are looking for?
LG CHOCOLATE VX8500 Cellular Phone Logo

1,156 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Cell Phones Experts

IT Solution
IT Solution

Level 3 Expert

805 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18384 Answers


Level 3 Expert

102366 Answers

Are you a LG Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides