Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
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Carefully remove the jammed photo paper. Gently pull the paper up and out of the paper feeder tray.
Reload the paper into the tray. Stack the paper on a flat surface and then carefully slide the paper stack straight into the paper feeder tray---along and aligned with the right side of the tray. Secure the stack in place by sliding the left "edge guide" against the paper stack.
Press the "OK" button to resume printing. If you had a "Paper is jammed in the printer..." error message displayed on the control panel LCD, pressing "OK" should also clear the message.
Pull the paper from the printer, if the status message reappears and/or the printer doesn't print, and check the paper for folds, buckling and curled edges or corners. Also check the sheets for sticking. If any of your sheets stick or have damage, remove them from your photo paper stack and replace with new sheets. Reload the paper and press "OK" to try again.
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