Question about Office Equipment & Supplies
SOURCE: receiving faxes
First make sure your line cable is plugged into the correct place. Most
Brother machines have a plug for Line and a plug for Extension (EXT),
make sure it's plugged into "Line".
Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.
If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.
If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.
Posted on Dec 29, 2007
Review page 65 in your manual. Changing the "Advanced Fax Operations:"
If received faxes are left in your machine's
memory when you change the Advanced Fax
Operations, the LCD will ask you one of the
Erase All Fax?
Yes - Press 1
No - Press 2
Print All Fax?
Yes - Press 1
No - Press 2
• If you press 1, faxes in the memory will
be erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
• If you press 2, faxes in the memory will
not be erased or printed and the setting
will be unchanged.
Posted on Dec 11, 2009
The paper sensor is either stuck or dirty.
Just open it and follow the paper path and you should see where it is.
Otherwise, the sensor may be bad.
Posted on Apr 18, 2010
Have you tried cleaning the print head? Find the instructions in the troubleshooting and maintainance section of the manual here http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_465cn_EN_1269.PDF
Posted on Jun 13, 2010
The problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.
However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.
Posted on Jul 12, 2010
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