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Can't receive fax MFC-465CN - Office Equipment & Supplies

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  • DaveSR May 13, 2009

    It answers the phone, says it receives the fax, then nothing else happens.

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5 Suggested Answers

  • 286 Answers

SOURCE: receiving faxes

First make sure your line cable is plugged into the correct place. Most Brother machines have a plug for Line and a plug for Extension (EXT), make sure it's plugged into "Line".

Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.

If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.

If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.

Posted on Dec 29, 2007

  • 240 Answers

SOURCE: how can I delete the memory on a brother mfc-465cn

Review page 65 in your manual. Changing the "Advanced Fax Operations:"

If received faxes are left in your machine's
memory when you change the Advanced Fax
Operations, the LCD will ask you one of the
following questions:

Erase All Fax?
Yes - Press 1
No - Press 2

Print All Fax?
Yes - Press 1
No - Press 2

• If you press 1, faxes in the memory will
be erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
• If you press 2, faxes in the memory will
not be erased or printed and the setting
will be unchanged.

Posted on Dec 11, 2009

  • 300 Answers

SOURCE: my brother mfc 465cn keeps saying paper jam. I do

The paper sensor is either stuck or dirty.
Just open it and follow the paper path and you should see where it is.

Otherwise, the sensor may be bad.

Posted on Apr 18, 2010

  • 7 Answers

SOURCE: my brother mfc 465CN wont print black only color

Have you tried cleaning the print head? Find the instructions in the troubleshooting and maintainance section of the manual here http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_465cn_EN_1269.PDF

Posted on Jun 13, 2010

Samyfam
  • 378 Answers

SOURCE: Brother MFC-465CN printer. Need a fix for error 46.

The problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

Posted on Jul 12, 2010

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Related Questions:

1 Answer

Why can't receive fax


Is the line attached ? Press hook to listen for a line tone.

Jul 29, 2014 | Brother MFC-465CN InkJet Printer

1 Answer

How do i change from manual receive mode to auto?


You want "Fax/Tel" Mode. To do this follow instructions below.

To set a receive mode follow the instructions below.
a Press Menu.
b Press a or b to choose Initial Setup.
Press OK.
c Press a or b to choose Receive Mode.
Press OK.
d Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
e Press Stop/Exit.
The LCD will display the current receive mode.

Apr 04, 2011 | Brother MFC-465CN InkJet Printer

1 Answer

I can not clear the memory MC-465CN on the fax - this is a mulitple function Brother - copies, scans, faxes,photo


If you clear the memory, any faxes stored will be also be erased. This solution assumes that you have the fax storage option "On" to store faxes in memory.

On the control panel:

1) Press <Menu>

2) Use <Up> or <Down> arrow keys until "Fax" appears on the display, press <OK>

3) Use <Up> or <Down> until "Remote Fax Option" or "Advanced Fax Operation" appears, press <OK>

4) Use <Up> or <Down> until "Off" appears, then press <OK>

5) You will be prompted: "Erase all fax?" 1. Yes 2. No

Press <1> to erase all faxes in memory.

6) Press <Stop/Exit> to return to normal function

Jan 29, 2010 | Brother MFC-465CN InkJet Printer

1 Answer

How can I delete the memory on a brother mfc-465cn printer fax machine? It will not receive faxes due to this


Review page 65 in your manual. Changing the "Advanced Fax Operations:"

If received faxes are left in your machine's
memory when you change the Advanced Fax
Operations, the LCD will ask you one of the
following questions:

Erase All Fax?
Yes - Press 1
No - Press 2

Print All Fax?
Yes - Press 1
No - Press 2

• If you press 1, faxes in the memory will
be erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
• If you press 2, faxes in the memory will
not be erased or printed and the setting
will be unchanged.

Dec 11, 2009 | Brother MFC-465CN InkJet Printer

1 Answer

MFC 465 CN - says FAX in DR Mode...What is that?


DR mode is distinctive ring, you have to go into fax setup and step through the options. If you go to print reports and select user settings the report will tell you what it's set for and the options are found in the same order they are printed.

Jun 24, 2009 | Brother MFC-465CN InkJet Printer

1 Answer

Mfc 465cn has black line


Open the document feeder and clean the scanner glass.

Feb 12, 2009 | Brother MFC-465CN InkJet Printer

1 Answer

MY MFC 465CN HAS BLACK LINES WHO DO I CLEAN THESE OFF????


Make sure there are no scratches but take a lint free cloth and wipe it down. If the problems continues make sure that you see no scratches.

Feb 12, 2009 | Brother MFC-465CN InkJet Printer

2 Answers

Memory full


Here is the user's guide.
Go to page 65 (page 81 on the reader bar on the bottom) and turn off Advanced Fax Operations > It will ask you if you want to print the faxes or erase them. Also, see page 80 ( page 96 in the reader) first. It explains what to do.

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_465cn_EN_1269.PDF

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 15, 2008 | Brother MFC-465CN InkJet Printer

1 Answer

Will not fax


how do i find my fax number on my mfc-440cn?

Sep 09, 2008 | Brother MultiFunction Center MFC-440CN...

1 Answer

Receive a fax on a line sharing a answering machine


I need to know how to connect the fax to the telephone unit that has an answering machine.

Aug 29, 2008 | Brother MFC-465CN InkJet Printer

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