Question about HP OfficeJet V40 All-In-One InkJet Printer
When I open the door, the carriage does not move to the left where I can see it or try to reinsert the ink cartridge. There is no paper jam. I tried unplugging it, opening the rear door, tried everything I know!
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I will ask you to do one thing, await your response and then give you further instructions.
First of all, with the printer on, and leaving it on, open the cover to the print carriage area. Now, reach over to the right under the cover of the printer and pull the ink carriage to the center.
You will want to use a flashlight to examine the area around the carriage bar for an obstruction. Common items are pencils, pens, paper clips. Additionally, the ink cartridges themselves may not be firmly locked down in place. You may notice this when you reach under and over to grab a hold of them and drag them over to the center.
Should you be able to get this carriage over to the center, check that the cartridges are lock down and nothing is lying in their path on the far right hand side. A flashlight will help you.
Posted on Nov 03, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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