Model PHA02UE computer will not recognize it
SOURCE: my portable hard drive is not recognized by my Mac G4 power book
You have to run mac tools that is on that hard drive prior to plugging it in.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
SOURCE: I have an external hard drive back up, Verbatim,
Hello
A few questions that may confirm problem.
Does your computer seem to know that something is plugged in?
Or does it say that it does not recognize the device?
Well, if the computer actually knows that a device has been plugged in, but you just cannot see the device in my computer, here is how you fix that. Just follow these steps:
Control panel
Administrative tools
Computer management
Storage
Disc management
Now you should see your device presented in the schematic below.
Right click on the device and assign a new drive letter.
If your computer states that it does not recognize the device, try plugging it in one of the back USB ports of the computer. Please rate this.
Best regards
SOURCE: Verbatim portable hard drive not recognized by XP - works in 2000
Try it is different USB port of your PC. It worked for me.
Farhan
SOURCE: need to find drivers to be able to use my portable hard drive
iomega website download the driver there or
you may try control panel /add remove hardware /
it may have retained the driver in c drive
http://go.iomega.com/en-us/?partner=4760
SOURCE: I can't access data off my portable hard drive (model HD-337-U2C)
Hello
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external ,
go to Start-Control Panel-Administrative Tools-Computer Management-Disk
Management , and see if your external drive is listed here with your
local drives. If it is listed , right click on the drive and change the
drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your
computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your
computer case or another external case.If the drive works , the problem
is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The
latter is the easiest to diagnose , does your external light up at all
when you plug in the power? If not , then this is probably your problem.
On the bottom of the adapter is a label which you will be able to use
to have a new adapter made at your local electronics shop and this will
cost about $30 max. They will also be able to test the adapter with a
clamp meter to see if this is really the problem and this should be
free.
The second component you want to test is the USB cable. If
you have a printer , swop out the cables and see if your printer
functions normally. Most externals use the same connector so you should
be able to test it in this manner. If the cable works go on to the last
step. If the cable is defective , replace it with a new one which you
can find for about $10 at most electronics and chain stores.
The
last component to test is the circuit board. This is a bit of a grey
zone as you probably won't be able to spot the blown component unless it
failed really badly. With the casing already opened , locate the
external's circuit board and check to see if you have any blackened
components or fluids leaking from some components. If all the other
components of the external worked perfectly , then this is the faulty
part. It is not really economical to replace the circuit as most of the
time it is out of production by the time you need to replace it and it
still costs a lot even if it is available so if your drive is working
perfectly when connected via sata or IDE on your computer , the best is
to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Kind Regards
Andrea
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