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I have changed from a 2 line phone system to a 1 line. I am still using the same 2 line wireless telephone/answering machine. The telephone will only work for outgoing calls and not for incoming. The HP Officejet 6310xi will not receive a fax. Richard

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2 Answers

Using a HP phone line (connector cable) into the printer/fax solved my problen. This cable has 2 termanal wires in it rather than the 4 in a regular telephone cord.

Richard MacKie

Posted on Nov 09, 2008

I just bought a used hp 3200se and am trying to use it as a stand alone fax. It (so far) does not answer incoming calls. I found that I can manually answer a fax call and then the machine seems to work fine.
I tried connecting to ...oh, by the way, I have digital phone service from Comcast, an analog line and it seems to work fine. So maybe the 6310xi is the same or maybe there are setting to deal with a digital line. Maybe something in this will help.

John Mavis

Posted on Nov 09, 2008

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I am trying to hook up my digital answering system with a multi line phone. I need step by step what I need to do. Thanks Ivy Hutchison


The answering machine would plug into the telephone jack on the wall, and the telephone would plug into the jack on the rear of the answering machine.
Now you do mention that the telephones are multi-line units. This could complicate things a bit because the 1739 is a single line answering machine.

If the telephone does not have individual jacks for each line (a jack for line 1 and another jack for line 2) you would need to purchase an adapter (maybe 2 of them...depending on the wall jack) that takes a 2 telephone lines and splits them into 2 individual jacks.

For example:

http://www.tti.net/computer-telephony/phone-accessories.html

After the lines have been broken out, you can connect the answering machine to the line that needs it. You would then either plug the lines into their respective jacks on the wall, or use a 2nd splitter to combine the 2 lines back at the wall jack.

May 23, 2011 | AT&T ATT1739 Digital Answering Machine

4 Answers

Inoperative fax and telephone line


try connecting line 2 to a simple phone and chk for dial tone.

Sep 22, 2008 | Canon FAXPHONE L80 Laser

1 Answer

Phones show line in use. Can not find a phone where this is the case. What do I do?


This indicates an off hook condition of the telephone line, to test it you could disconnect the telephone cable from your wireless system base and connect to it a standard wired phone, if you have dial tone and can make and receive calls, the line is OK and the failure is at the base of your wireless telephone system, if you don't have dial tone with the stardard telephone there's a telephone network failure (the telephone wall plate, internal or external cables, etc) and this should be reported to your phone company to be fixed.

Mar 01, 2011 | Vtech DECT 6.0 Cordless Phone with Digital...

1 Answer

I have an officejet 6500 all in one printer and I am setting up the fax section. It sends and recieve OK but my answering machine is picking up before the fax machine. How can I change that around so the...


You need to check the setup ..

The telephone line which is coming from out should be connected to the line 1 of the printer and Telephone answering machine should be connected to Line 2 .

2. You also need to check that after how many rings the Telephone answering machine answers the call you have to keep the "Rings to answer" 2 less than that of Telephone answering machine.

Lets assume that your Telephone Answering Machine answers the call after 4 rings then keep the rings to answer in All in One to 2

How to set Rings to Answer

1. Press the Setup button on the Front panel of the printer

2. Scroll Down and go to Basic Fax Setup - Select it

3. Scroll down and got to - Rings to Answer - Select it

4. Set the Rings here and then try Fax

it will fix the problem :)

Feb 26, 2011 | HP Officejet 6500 Wireless All-in-One...

3 Answers

I left my Vtech phone in New York, left for Europe and forgot to set the answering machine on. When I call in I get a factory recorded announcement that I'm not available, etc. I have my PIN # with me,...


Can you please specify the exact model of the phone? Because the steps in accessing it remotely varies from model to model. Anyway, you can try to follow the steps posted here and then test:

Remote operation allows you to control the functions of the Answering System when you
are away from the Base,and call from an outside telephone line. The Answering
System cannot be accessed from another telephone on the same line. You can access
many of the Answering System functons from a remote location, such as listening to
messages, changing recorded announcements, and recording memos.
Remote operation can only be accessed from a touch tone telephone. If the remote phone
is set to pulse dialing, switch it tone. If tone dialing is not available, you will not be able
to access the Answering System.
Note: All function codes should be entered within 2 seconds in order to activate Remote
Operation.
To Activate Remote Operation From a Different Telephone Line
1. If the Answering System is OFF, you can dial your telephone number and wait for
the Answering System to answer your call after 10 rings. An announcement, "Please
enter your security code" is given, and you enter your security code to use remote
operation.
2. If the Answering System is ON, it will answer your call and begin playing the currently
selected announcement (as with any incoming call).
3. Enter # followed by your 2 digit security code during the announcement. The
default security code is 19.
4. Once the security code is received, a double confirmation beep will be given, and
you are in Remote Operation mode. You can then control the Answering Machine
functions using the telephone keypad.
5. The user can also enter the Remote Operation mode during message recording. The
procedure is the same as step 3. The recording will be stopped after entering the
valid security code "s#xx " and the incomplete message will be deleted. If " 0s"
is entered, the Answering System will release the line, but the recorded message
will still be retained.
6. If the user enters a wrong security code, the system will release the line.
Playing Messages Remotely
1. Press " #1 ", " #2 " or " #3 " on the touch tone keypad to play the messages in the
corresponding mailbox.
2. The system will announce "Mailbox X. You have XX new messages and XX old
messages" and the system will playback the new message only. If there are no new
messages, the system will announce "Mailbox X. You have XX old messages. On
the other hand, in the absence of old messages, the system will announce only the
number of new messages.
Repeat Messages During Playback
1. Press "#4" once during message playback to repeat the current message.
2. Press "#4" twice within 2 seconds to skip to the previous message.
Skip Messages During Playback
1. Press "#6" once to skip forward to the next message.
Stop Message Playback
1. Pressing "#5" during message playback will stop playback.
Deleting Messages
1. Press "#9" once during message playback to delete the current message.
Note: Playback will pause if "#" or " " is entered. Answering System will wait for the
command in the following 2 seconds. If no further tone is entered, playback will be resumed.
Memo Recording
1. Press " 8".
2. After selecting the mailbox by entering command "1", "2", "3", You will hear, "Now
recording", followed by a beep.
3. Enter "#5" to stop recording when you have finished.
Change OGM Remotely
1. Enter " 7" to record a new OGM. You will hear, "Now recording", followed by a
beep to signal start of recording.
2. Press "#5" to stop recording. Your new OGM will playback automatically.
Check OGM1 Remotely
Enter "#7" to review OGM. You will hear playback of OGM followed by a beep.
Turning Answering System ON or OFF
Pressing "#0" toggles the Answering System ON/OFF. "Answer machine on", or "Answer
machine off" will be announced, followed by a beep.
Voice Menu for Remote Operation
The system provides two pre-recorded voice menus to help you during remote operation.
Press " 5", and you will hear the simple voice menu.
The simple voice menu is as follows:
• Press "#1" to play mailbox 1.
• Press "#2" to play mailbox 2.
• Press "#3" to play mailbox 3.
• Press "#5" to stop.
• Press "#4" to repeat the message.
• Press "#6" to skip the message.
• Press "#9" to erase the message.
• Press " 5" for other functions.
(To advance voice menu)
The advanced voice menu is as follows:
• Press "#7" to review outgoing message.
• Press " 7" to record outgoing message.
• Press " 8" to record memo.
• Press "#4" twice to repeat previous message.
• Press "#0" to turn the system on or off.
• Press " 5" to return to the simple voice menu.
Pressing any function code will stop the voice menu, and perform the corresponding
functions.
Exiting Remote Operation
1. Enter " 0" on the touch tone keypad to exit remote operation mode. The Answering
System confirms your action with a long beep and then disconnects.
2. The Answering System also automatically disconnects if no key is pressed within 20
seconds during remote operation.

Oct 17, 2009 | Vtech Two Line Digital Answering Machine...

2 Answers

How do you set up fax phone on the HP officejet 6215


hi you really have a very good choice of printers is one of the best printers from hp
inorder to set fax on ur printer you should first be sure what type of telephone line you are using
there are 2 type of line 1 dedicated -> that is directly attached for fax and has no other telephone or TAM connected if you have this line you can directly attach the phone line on the printer line 1
the other type of line is shared that means you use the same line for phone and fax in this the connection should be as :- telephone line from wall jack to the printer line 1 then from printer ext port to telephone answering machine (if any ) then from answering machine to telephone (if u have a dsl line that means u use phone and internet from the telephone line then there will be 2 lines comming out of the splitter 1 to router and other to telephone here follow the shared line connection mentioned above using the line that goes to the telephone )
now power on the printer and press the setup button (menu) now navigate to basic fax set up press ok and then go to rings to answer it should be 4 rings now go back and go to advance fax setting and then to distintive ring (DRP) select all rings and press ok now run fax test if it passes then ur fax is set up try sending fax now hope this will help you

Jul 22, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I have two problems with my OfficeJet 6310: 1. The fax screens appear Hebrew. Similary, If I try to use the copier from the printer. This is continuously caused by HP Update 2. I can not send out a...


Use the HP Fax Test
The telephone number for this service is 1-888-HPFaxme (1-888-473-2963). The fax service receives faxes and returns faxes within 5 to 7 minutes to the number contained in the fax header. Solution two: Run a fax diagnostic test
  1. Load plain white paper into the input tray.
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Tools , and then press OK .
  4. On the Tools menu, press the right arrow (c01669475.gif ) to select Run Fax Test , and then press OK . The fax diagnostic test prints.
Solution three: Check the telephone line and change the HP fax settings Step one: Test the telephone line
  1. Disconnect the telephone cord from the back of the HP fax product.
  2. Figure 1: Two-wire telephone cord c01501963.gif
  3. Pick up the handset of the telephone and check for a dial tone.
  4. On the single-line telephone, dial the fax number of the receiving fax machine.
    • If the receiving fax machine answers the call, continue with the next step.
  5. Hang up the single-line telephone.
  6. Use a second telephone line or a cellular telephone to call the telephone number assigned to the HP fax product.
Step two: Change the HP fax settings
  1. Connect phone line into line 1
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Basic Fax Setup or Advanced Fax Setup , and then press the right arrow (c01669475.gif ) again to change the menu option settings to the settings listed in the following table. Fax menu Fax menu option Setting Basic Fax Setup Rings to Answer 1 or 2 (At least one more ring than a telephone answering machine, if an answering machine is connected.) Advanced Fax Setup Answer Ring Pattern All Rings
  4. Use the HP Fax Test Service to try to send and receive a fax.
If the HP fax product still cannot send or receive a fax, continue to the next solution. Solution four: Check VoIP digital telephone line Using a VoIP telephone service can cause faxing to fail because fax transmissions are sensitive to the timing of the signals used to transmit the fax. If using a VoIP digital line is necessary, changing the Fax Speed Adjustment setting to Medium might improve the ability to send a fax over a VoIP telephone line. Use these steps to change the fax speed adjustment to a lower speed.
  1. Press the Setup button (c01669474.gif ) on the product control panel.
  2. Press the right arrow (c01669475.gif ) to select Advanced Fax Setup , and then press OK .
  3. Press the right arrow (c01669475.gif ) to select Fax Speed , and then press OK .
  4. Press the right arrow (c01669475.gif ) to select Medium , and then press OK .
  5. Use the HP Fax Test Service to try to send and receive a fax

Jul 05, 2009 | Computers & Internet

2 Answers

Cannot send or receive faxes



Use the HP Fax Test
The telephone number for this service is 1-888-HPFaxme (1-888-473-2963). The fax service receives faxes and returns faxes within 5 to 7 minutes to the number contained in the fax header. Solution two: Run a fax diagnostic test
  1. Load plain white paper into the input tray.
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Tools , and then press OK .
  4. On the Tools menu, press the right arrow (c01669475.gif ) to select Run Fax Test , and then press OK . The fax diagnostic test prints.
Solution three: Check the telephone line and change the HP fax settings Step one: Test the telephone line
  1. Disconnect the telephone cord from the back of the HP fax product.
  2. Figure 1: Two-wire telephone cord c01501963.gif
  3. Pick up the handset of the telephone and check for a dial tone.
  4. On the single-line telephone, dial the fax number of the receiving fax machine.
    • If the receiving fax machine answers the call, continue with the next step.
  5. Hang up the single-line telephone.
  6. Use a second telephone line or a cellular telephone to call the telephone number assigned to the HP fax product.
Step two: Change the HP fax settings
  1. Connect phone line into line 1
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Basic Fax Setup or Advanced Fax Setup , and then press the right arrow (c01669475.gif ) again to change the menu option settings to the settings listed in the following table. Fax menu Fax menu option Setting Basic Fax Setup Rings to Answer 1 or 2 (At least one more ring than a telephone answering machine, if an answering machine is connected.) Advanced Fax Setup Answer Ring Pattern All Rings
  4. Use the HP Fax Test Service to try to send and receive a fax.
If the HP fax product still cannot send or receive a fax, continue to the next solution. Solution four: Check VoIP digital telephone line Using a VoIP telephone service can cause faxing to fail because fax transmissions are sensitive to the timing of the signals used to transmit the fax. If using a VoIP digital line is necessary, changing the Fax Speed Adjustment setting to Medium might improve the ability to send a fax over a VoIP telephone line. Use these steps to change the fax speed adjustment to a lower speed.
  1. Press the Setup button (c01669474.gif ) on the product control panel.
  2. Press the right arrow (c01669475.gif ) to select Advanced Fax Setup , and then press OK .
  3. Press the right arrow (c01669475.gif ) to select Fax Speed , and then press OK .
  4. Press the right arrow (c01669475.gif ) to select Medium , and then press OK .
  5. Use the HP Fax Test Service to try to send and receive a fax.

Jun 23, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Need to connect ans. machine to single line on a multi line business phone. Help!


Out of box, the AT&T 1738 is designed to operate on a single telephone line. I don't know of any device on the market today that could automatically switch it between multiple telephone lines.

Some options include (in no particular order):

1) Purchasing additional 1738s to cover the other telephone lines.

2) Some cordless telephones on the market are designed to handle 2 telephone lines. Their answering machines will cover both lines. AT&T and Panasonic offer such phones.

3) Check out AT&T's line of NoKSU small office telephone sets. The phones will handle up to 4 telephone lines and 1 model features a built in answering machine. In order for the telephones to function 100% all phones would have to be replaced with the models within the AT&T NoKSU family.

4) If this is strictly a business application, consider purchasing a true business telephone system for the office.

Sep 24, 2008 | AT&T 1738 Digital Answering Machine

1 Answer

Can I use this fax on a telephone line together with a GE 2.4 GHz Cordless Telephone (Model 27992B)? Will it be possible to recive messages and faxes when no one is at home? Remark: The answering machine...


sure u can: Installation with an answering machine and/or extension telephone: 1. Remove the seal covering the TEL. SET jack on the rear of the fax. Connect an extension telephone or answering machine to the TEL. SET jack. 2. If desired, connect an extension phone to the answering machine. from the user Fax guide: If desired,you can also connect an answering machine or an extension telephone to your fax. ¨ Connecting an answering machine to the fax will allow you to receive both voice and fax messages on the same line while you are out. For details on using this feature, see Chapter 7. (Note: Do not connect an answering machine to your fax if you will be using the distinctive ring feature described in Chapter 2.) ¨ You can connect an extension phone to the fax to make and receive calls like any other extension phone on your line.

Oct 09, 2005 | Sharp UX 510 Plain Paper Thermal transfer...

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